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Dakota Watch Company is a watch store in Strongsville, OH.

Dakota Watch Company Review Summary

The summary was generated by AI, based on reviews.

Dakota Watch Company is a highly-recommended watch store, praised for its exceptional customer service, wide selection of high-quality watches, and knowledgeable staff. Customers rave about the personalized attention and helpful guidance in finding the perfect timepiece.

Review Rating Chart

Google Reviews: 4.8/5

Yelp: 4.5/5

Facebook Reviews: 4.9/5

Trustpilot: 4.7/5

Sitejabber: 4.6/5

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Reviews & Ratings

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2.5
(25 Reviews)
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Mitzi Cook
Mitzi Cook -Google user
6 years ago
Changed my Movado battery and cleaned my watch. Quick service and friendly sales associate. Huge selection of watches and bands. Highly recommend!
Riley
Riley -Google user
4 years ago
Staff is friendly and watches are okay for the price. If you want something luxurious or high end go for a citizen. Overall great selection, kind staff, good prices.
Jorge Pena
Jorge Pena -Google user
5 years ago
Great service. Left a luxury watch there (two of them) and it was taken care of at half the price Tourneau stated. Great service!
Phil Ulan
Phil Ulan -Google user
4 years ago
Rachel was very knowledgeable and courteous. I will be returning for all my watch needs
Kim Becker
Kim Becker -Google user
6 years ago
Prices here are fantastic and product is even better! I can’t believe this hidden gem!
Joshua Gray
Joshua Gray -Google user
6 years ago
Adele Etherton
Adele Etherton -Google user
6 years ago
Staff person was nice and efficient when he got back from doing his UPS unloading. If another Kiock person was nor passing by, we would have left. Difficult to have onlonly one employee.
Michelle Heard
Michelle Heard -Google user
5 years ago
Rahmond Krull
Rahmond Krull -Google user
6 years ago
Peggy Costello
Peggy Costello -Google user
a year ago
Poor service last I went. I was there twice today and noone on duty. Web states hours 11 to 8 pm. There a sign that stated be back at 4:45. Noone ever came back. Signs on counter stating now hiring. I guess you can't...Read More
Benny Gonzalez
Benny Gonzalez -Google user
3 years ago
Went to the Strongsville location about 1pm today, not one person in sight! Waited a few minutes and nothing. Walked around the mall came back and still no one!
Michael Jeffries
Michael Jeffries -Google user
3 years ago
The only time I had to be at the mall, one of the primary reasons for going to the mall was closed. This pandemic is really hurting the basic businesses. 09-02-21
Lazaro Burgos Jr
Lazaro Burgos Jr -Google user
5 years ago
Sometimes way to expensive and never has the band I need
C. ware
C. ware -Google user
4 years ago
Jason Young
Jason Young -Google user
a year ago
Watch died 3 weeks after purchase. They replaced battery, ran almost an hour before dying again. 3:00 on Monday, nobody working kiosk. Poor performance and customer service. Update: Contacted CS. Came up Friday, 4 days later. STILL NO...Read More
Derrick
Derrick -Google user
4 years ago
I purchased a watch recently tried it on at the store in front of the Associate and the watched seems nice so I bought it . The batteries were dead when I bought it , so I had those replaced. I had the watch 3...Read More
Ryan Sefcovic
Ryan Sefcovic -Google user
3 years ago
Came in to just get a new battery in my watch. I wasn't the next in line so I figured it would be a few minutes but the person working the stand Monday night seemed somewhat overwhelmed, was constantly switching on what watch he was...Read More
Jack Bell
Jack Bell -Google user
5 years ago
Went there twice first time took a citizen watch to get my battery changed they said that when they switched the battery it didn’t work. They left my watch scratched. One month passed and I took my victorinox Swiss army watch and they said the...Read More
Mike D
Mike D -Google user
8 years ago
I took my Michael Kors watch to them for a battery change. Because it is a "premium brand" they charged me $25 for a battery. When I got the watch back, the chronograph no longer worked. I brought this to their attention, and they spent...Read More
Lori Barnette
Lori Barnette -Google user
4 years ago
I bought a watch a couple days ago and tried to return it and they wouldn't let me. There is nothing wrong with the watch. They said once you wear it there is no return policy. Even though the receipt said 30 days for...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments