Brought bike in to get fixed. Other shops told me they only work on certain brands. Didn't have that issue at cyclotherapy. Super nice people. Beyond that, they kept me updated throughout the process. Told me that there would be a shop rate added if...
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Brought bike in to get fixed. Other shops told me they only work on certain brands. Didn't have that issue at cyclotherapy. Super nice people. Beyond that, they kept me updated throughout the process. Told me that there would be a shop rate added if it went beyond a certain amount of work, other than that I would just be charged for parts. Called me back and said it was easier than expected so at most I'll pay $70 but they won't know for sure until it's done. They call me less than a week after I drop off my bike letting me know it's fixed. I show up and they only charged me $27 and some change. They could've just taken the full $70 and I wouldn't have thought twice of it, but the honesty these people showed by lowering the price was something that spoke volumes to me. I live 15 minute away from cyclotherapy right now. And I plan to move back to columbus here in the next few months, but if I ever need anything bike related again, I will make the hour drive to springfield to go to these people. I'd give more than 5 stars if I could. Thanks a bunch.
P.S. Love places that have a shop dog. Super cool environment.