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Cycle Gear is a motorcycle shop in Pleasanton, CA.

Cycle Gear Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.8
(631 Reviews)
5
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2
1
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Sai Ko
Sai Ko -Google user
2 months ago
Visited this CG to meet Dave Moss during the CG meet. I will try to attend every meet from now on
Christopher Hernandez
Christopher Hernandez -Google user
a month ago
Came in to figure out my helmet size as I’ll be a new rider soon. Didn't’ catch his name but was helped out by the chill Harley rider🤟🏼, he was patient and helped me find a helmet within my budget range and even went out...Read More
Paul Her
Paul Her -Google user
9 months ago
Great service!!!!! I actually couldn’t believe I saw the same employee from the last time(which has been awhile). With no hesitation he asked if I needed any assistance, I did and everything worked out. That dude(employee) is awesome you are very lucky to have a...Read More
Jerome Parris
Jerome Parris -Google user
a month ago
The staff was very nice and knowledgeable. They were able to look up my account and exchange my defected helmet. They greeted every customer that came through the door. Great customer service is much appreciated, especially when you are thousands of miles away from home....Read More
Derek T
Derek T -Google user
a month ago
I was helped by Joe. First time visiting the store, Joe was helpful in fitting a motocross helmet for my son. I appreciate the assistance. Cycle Gear is well stocked with a variety of products all things motorcycle. Prices are on par with other online retailers.
Sam Gee
Sam Gee -Google user
a week ago
Tim, KG & the guys are always a pleasure. They know their stuff & are always keen to help. Thankful to have good people working at the local shop!
Zed Ded
Zed Ded -Google user
3 months ago
It was one of the best retail experiences I've had. Took my phone call asking about tires and mounting. Straightforward communication got the job done. Thanks to Joe and Sam for being excellent. Will come back.
Aaron Yuen
Aaron Yuen -Google user
3 months ago
One of the best retail shopping experiences I've had in a long time. Huge shout out to Tim specifically who helped me with my questions about products. Also went above and beyond to explain to me the RPM perks and even had helped me retro...Read More
Danielle Collyar
Danielle Collyar -Google user
a month ago
My husband and I are getting ready to take MSF course and have been stopping in to different places to get information and try on gear. The gentleman behind the counter greeted me, even though he was helping customers at the counter. This time I...Read More
Heidi Burbank
Heidi Burbank -Google user
4 months ago
Jesse and Joe were extremely knowledgeable and friendly. Customer service was great! I purchased an Alpine star helmet yesterday and I appreciated the ability to try different brands and styles on for different fit and styles and Jesse and Joe’s knowledge of the safety of...Read More
Aaron
Aaron -Google user
2 months ago
Jesse was super knowledgeable and helpful with recommending gear. He was not trying to upsale and merely trying to help solve the overall concerns. Additionally went the extra mile after the sale to install and educate me on the new gear and how to operate...Read More
jfiler21
jfiler21 -Google user
3 months ago
Definitely one of the better cycle gear locations I’ve ever been to as far as the selection and the friendliness of the staff. At other locations, they speak to you when you come in, but then proceed to basically ignore you unless you come...Read More
Hannah Brown
Hannah Brown -Google user
4 months ago
Very Kind and Supportive customer service every time I am there 🏍️🛞. The guys at the front desk are always looking for ways to help but never pushing you to make any purchases or look at anything you don’t want to. They really are simply...Read More
Josip Lukin
Josip Lukin -Google user
3 months ago
Sam at the Dublin location was more knowledgeable and informative than most two wheel enthusiasts. Having a staff member like him is a priceless asset in the world where everyone acts like they know everything but don't actually get out there and ride. Sam's life...Read More
Matthias Loeser
Matthias Loeser -Google user
5 days ago
Found everything I needed for my bike at decent price points. Was able to order a lost item from my helmet - 2 days of (free) shipping - great!
Venky Kandaswamy
Venky Kandaswamy -Google user
2 weeks ago
The store personnel were super helpful and took time to answer my questions and select the right product.
David Scott Rhine
David Scott Rhine -Google user
2 months ago
I came in early and was the only customer. The salesman was friendly and helpful. I tried on several types of riding pants and ended up buying the Street & Steel riding pants. Very comfortable, good product!
Fish Newman
Fish Newman -Google user
2 weeks ago
This may be a chain store, but Jesse and the crew here are particularly dedicated and knowledgeable. The whole staff are cohesive and form a team, instead of individuals “doing a job”.
E Wenrich
E Wenrich -Google user
5 months ago
The guys at Pleasanton Cycle Gear were great. They are ALWAYS helpful when you need them. They were very good helping our son figure out how to select the right helmet for his head size and shape. They also helped him get a surprisingly perfect...Read More
Dan Brown
Dan Brown -Google user
3 months ago
Staff was patient, knowledgeable, and friendly. Got us set up with the right helmet and provided good feedback on fitment and options. CG is the best!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments