The woman at the pharmacy pick up with the stiff wig has THE WORST attitude of all time. I had called prior to showing up to ask if there were any at home rapid tests, I was told yes. When I showed up, I got...Read More
The woman at the pharmacy pick up with the stiff wig has THE WORST attitude of all time. I had called prior to showing up to ask if there were any at home rapid tests, I was told yes. When I showed up, I got greeted with nothing but horrible attitude. They treated me like I was a bum asking for spare change. I hope you get fired one of these days for your TERRIBLE customer service. You are a shame of a “pharmacist”. horrible attitude.
The Otis Adventures
-Google user
2 months ago
They can never seem to find my insurance and always try to bill me without insurance. I’ve been coming here for years and do, in fact have insurance and it hasn’t changed. As usual I waited in the drive through for 25 minutes to then...Read More
They can never seem to find my insurance and always try to bill me without insurance. I’ve been coming here for years and do, in fact have insurance and it hasn’t changed. As usual I waited in the drive through for 25 minutes to then be told I have to come inside or pay the non-insurance price. I then waited in another line to have a rude person tell me I “need to have insurance.” I told her that I do and please run it again. She finally figured it out and then proceeded to then direct me to yet another line to wait in to then get the prescriptions. A total of 1 hour because they can’t figure out their system. I get that things happen but everyone here is always incredibly rude and very incompetent.
Jimika Hall Ingram
-Google user
3 months ago
My child’s DR sends his 30 day supply of meds early each time it’s ready for refill. I give them an extra 4 hours to have it ready. Get there at 7pm and the line is long per usual. Get to the front and the...Read More
My child’s DR sends his 30 day supply of meds early each time it’s ready for refill. I give them an extra 4 hours to have it ready. Get there at 7pm and the line is long per usual. Get to the front and the prescription is not ready and when the cashier asked the Pharmacist, her reply was “what about it” Pharmacist was rude and it took everything in me to not give it back to her. I’m changing pharmacies ASAP.
Hafizullah Qambari
-Google user
2 months ago
It was snowy day I had to pickup the proscription for my wife she was very sick. I come to the pharmacy it was 933AM in the morning. The pharmacist was not there to give the medication. Since the prescription was ready for pickup I...Read More
It was snowy day I had to pickup the proscription for my wife she was very sick. I come to the pharmacy it was 933AM in the morning. The pharmacist was not there to give the medication. Since the prescription was ready for pickup I asked the store manager a (brown African lady with curly hair) to open the pharmacy and give me the medication. She declined it and said there is not event a ETA When the pharmacy will open, very insane
Lisa Piccariello
-Google user
2 months ago
Waited in line in the drive through for nearly a half hour only for them to put up a hand written sign that said they were closing the drive through right when we finally got to the front. Go to the Walmart pharmacy for real...Read More
Waited in line in the drive through for nearly a half hour only for them to put up a hand written sign that said they were closing the drive through right when we finally got to the front. Go to the Walmart pharmacy for real service.
Veronica Trotta
-Google user
2 months ago
This place has the worst service... Inside or out, always a long wait and never accurate. Today after waiting at the drive up for 20 mins with 2 cars in front of me, I pull up and they put this sign on the window... I...Read More
This place has the worst service... Inside or out, always a long wait and never accurate. Today after waiting at the drive up for 20 mins with 2 cars in front of me, I pull up and they put this sign on the window... I wish my insurance didn't require I come to CVS... they are awful!!
Charlie Frye
-Google user
5 months ago
Ridiculously slow Pharmacy. It should not take hours to fill one prescription. They want to tell you to come back around noon and then everybody is on lunch. Horrible Pharmacy go somewhere else
Emily Frongello
-Google user
2 weeks ago
Honestly just blessed they didn’t break up the script into individual dime bags
J R
-Google user
10 months ago
7 cars at @5pm in the pharmacy line and it takes a total of 27 mins to pickup one prescription. Zero sense of urgency for any customer and these laxed attitude is very prevalent at this location as previous reviews would indicate.
Obviously if I could...Read More
7 cars at @5pm in the pharmacy line and it takes a total of 27 mins to pickup one prescription. Zero sense of urgency for any customer and these laxed attitude is very prevalent at this location as previous reviews would indicate.
Obviously if I could give less than 1 star I would but this is location that needs new management and corporate to step in.
Barbara Mawolo
-Google user
11 months ago
I recently had the pleasure of getting passport photos taken for my family of five, including three kids, and I must say, the experience was exceptional, thanks to REINA. Her customer service was outstanding, as she greeted us with a warm smile and made us...Read More
I recently had the pleasure of getting passport photos taken for my family of five, including three kids, and I must say, the experience was exceptional, thanks to REINA. Her customer service was outstanding, as she greeted us with a warm smile and made us feel welcome from the moment we stepped in. Despite the challenge of handling three young children, Reina remained friendly and patient throughout the entire process. She took the time to ensure each photo met the necessary requirements while also making sure the kids were comfortable and at ease. Reina's caring attitude was evident in every interaction, and her attention to detail resulted in flawless passport photos. I highly recommend Reina at CVS for anyone in need of passport photos or any other service, as her professionalism, friendliness, and care truly set her apart.
Nequita Street
-Google user
8 months ago
My opinion and observation only..so this is the CVS I've been using for however long they opened before it was the one on Onville Rd. I needed to pick up my monthly prescription like I've had to for the past 15 years, this CVS has...Read More
My opinion and observation only..so this is the CVS I've been using for however long they opened before it was the one on Onville Rd. I needed to pick up my monthly prescription like I've had to for the past 15 years, this CVS has been understaffed for years and it's always a hit or miss if the drive thru will be open. My experience today the drive thru was not open so I had to come in...once in there was a line of (no exaggeration) 10 people! I took my place in line I admit my patience isn't the best at times but what I noticed was a young hard working employee working with NO attitude trying to help customers all on her own!! The name on my receipt is JALYN and I hope that is her name I was in the store on 6/28/24 @ 4:20 pm and you made an experience that may have normally frustrated me...not so bad. JALYN I wanted to say THANK YOU...and I hope the others that encountered you on your difficult day at work appreciated your efforts. OH did I say JALYN had 3 registers going working all 3 lines 👏👏
Yvonne Scanlan
-Google user
a year ago
Scheduling and check-in via the app was super easy and fast, and the attending Nurse (Julian) was welcoming, calming and made me feel so much more at ease (I was stressing over shots), and was super soft and gentle with the vaccinations. Best vaccination...Read More
Scheduling and check-in via the app was super easy and fast, and the attending Nurse (Julian) was welcoming, calming and made me feel so much more at ease (I was stressing over shots), and was super soft and gentle with the vaccinations. Best vaccination I've had in a long time. I barely felt a thing! Nurse Julian also shared that the minute clinic was open for any number of ailments and shared the brochure with me.
Sandy Graves
-Google user
a year ago
Absolutely the worst run CVS pharmacy I have ever used. The staff is unplesant, unprofessional and below standards for a pharmacy I have used for 25 years at many different locations. So poor is the service that I have received over the last 2 years...Read More
Absolutely the worst run CVS pharmacy I have ever used. The staff is unplesant, unprofessional and below standards for a pharmacy I have used for 25 years at many different locations. So poor is the service that I have received over the last 2 years at this location that I have finally transferred all of my prescriptions to a locally run pharmacy that actually cares about their customers and has a competent staff.
Amy Bailey
-Google user
2 years ago
Was told in person one of 4 prescriptions was being ordered on Thursday and would be ready by that following Tuesday. Tuesday I am told it's being ordered and will be ready Wednesday 9pm. I have been getting the same medications from them for 2...Read More
Was told in person one of 4 prescriptions was being ordered on Thursday and would be ready by that following Tuesday. Tuesday I am told it's being ordered and will be ready Wednesday 9pm. I have been getting the same medications from them for 2 years and every month it takes a week or more to get them filled. I am never notified when they are ready. Have been the only person in line with four people working back there and have stood for 15 minutes before being acknowledged. At one point I had all of my prescriptions(6) to where they could be picked up at the same time, now I have to make 6 pick ups in one month. With my health and the amount of Dr's and occasionally care takers making the trip, it would be inconvenient to change pharmacies. It would be nice to see proper changes made to provide better service to their customers.
A B
-Google user
2 years ago
The pharmacy drive through or walk in always takes a ridiculous amount of time. It didn’t use to be this bad, but recently I’ve sat for more than 30 minutes in the drive thru line (without a single car moving) and have just driven off...Read More
The pharmacy drive through or walk in always takes a ridiculous amount of time. It didn’t use to be this bad, but recently I’ve sat for more than 30 minutes in the drive thru line (without a single car moving) and have just driven off out of frustration. If there was a quick efficient way to transfer my prescriptions I would. It’s ridiculous.
Teresa S.
-Google user
a year ago
I went to pick up my sister's prescription and waiting and waiting in the drive thru line. I noticed the line wasn't moving at all . I was there for about 10 minutes and decided to leave the drive thru and go inside....Read More
I went to pick up my sister's prescription and waiting and waiting in the drive thru line. I noticed the line wasn't moving at all . I was there for about 10 minutes and decided to leave the drive thru and go inside. I went to the pick up window of course waiting there also. I finally got waiting on and the cashier couldn't even handed me my sister's prescription. I had to reach
over the counter to get the prescription .
Christie Riggins
-Google user
2 years ago
Pharmacy is ridiculous. Their drive thru is always "broken". They're always too busy to explain anything, so they will cut you off in the middle of asking them a question. They messed up on a prescription and didn't apologize for being wrong but instead tell...Read More
Pharmacy is ridiculous. Their drive thru is always "broken". They're always too busy to explain anything, so they will cut you off in the middle of asking them a question. They messed up on a prescription and didn't apologize for being wrong but instead tell me that I have to wait 20 minutes. This is my 3rd time here in 2 days. It's time to change pharmacies. I would have given 0 stars if I could.
Kimberly Brooks
-Google user
2 years ago
The associate manning the drive through today completely blew it. You had an ethical and professional obligation to provide excellent service including assisting a young mother in distress in finding another pharmacy in the area that had the needed medication in stock. You left her...Read More
The associate manning the drive through today completely blew it. You had an ethical and professional obligation to provide excellent service including assisting a young mother in distress in finding another pharmacy in the area that had the needed medication in stock. You left her to have to call all round while caring for an unwell child. Fortunately she called CVS on McWhirt Loop and the associate there found out where the medicine was available. Thanks for nothing.
Tony Johnson
-Google user
2 years ago
My experiences at this have made me change pharmacies. I recently moved into the area and transferred prescriptions from another CVS location. While mine when through without a hitch they have not been able to refill my wife's medication. I was...Read More
My experiences at this have made me change pharmacies. I recently moved into the area and transferred prescriptions from another CVS location. While mine when through without a hitch they have not been able to refill my wife's medication. I was lied to by the pharmacist. I was treated rudely on the phone, they did not call me back when they said they would. She has no been without her medication for three days and they have no sympathy or desire to help.
michael Atkinson
-Google user
9 years ago
I have been going to and will only go to this pharmacy, everybody there works hard and are always polite. The pharmacists takes his time and explains if I have a question. As matter fact I just got off the phone with a young lad...Read More
I have been going to and will only go to this pharmacy, everybody there works hard and are always polite. The pharmacists takes his time and explains if I have a question. As matter fact I just got off the phone with a young lad named Crystal and she was more than nice explaining that I have to contact my doctor to refill a prescription..This is typical if your prescription runs out!! Maybe when people feel bad they get moody and take it out on others but they are all always polite.At least I have never seen or heard anybody get upset while waiting, if ever I do I have to wait.
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