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About

CVS is a drug store in Methuen, MA.

CVS Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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2.8
(75 Reviews)
5
4
3
2
1
[bip_review_summary]

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linda braunstein
linda braunstein -Google user
6 months ago
Extremely poor! Had an incident with “clerk” Ruth Ann who threatened me two years ago. I used self checkout and for some reason my payment didn’t go through. She intimated me and told me never to shop there again. I went back, made sure payment...Read More
Tam H
Tam H -Google user
4 months ago
The slowest pharmacy i have ever been too. Waited a half hour in line to pick up my meds that were ready. Never a cashier at the front.And it doesn't help that the workers keep looking at their cell phones every couple min. I would...Read More
ben gauthier
ben gauthier -Google user
2 months ago
Came here to send money gran for a bill as I do every month the employees and manger had no idea cbs does money gram of cbs is going to offer such a service all employees and mangers should be trained on what to do...Read More
Brittany M
Brittany M -Google user
5 months ago
Pharmacist Rose is very rude. Everything sounded like anything asked of her is a hassle. Customers are the whole point of the job. If you're miserable, try getting a different job.
Henry Hui Ye
Henry Hui Ye -Google user
7 months ago
The 1st time I drove all the way there at 1:30 PM and found out they closed their business for lunch break even though google map showed they were open. When I tried to call their store the next day to figure out when...Read More
ChubbaMumma
ChubbaMumma -Google user
a year ago
Don’t try to call for assistance with anything regarding medication or questions for the pharmacist - you’ll get your head bit off and chastised for asking questions pertaining to your health. In other reviews, the word “abrupt” was used to describe the staff - along...Read More
Joseph Silva
Joseph Silva -Google user
8 months ago
It definitely has improved on getting you moving. I have to amend my assessment of the improved customer service as it was short lived and so was I. Who needs more aggressive tactics picking up a prescription along with constant stock shortages which apparently is a transportation...Read More
QueenB
QueenB -Google user
a year ago
I don’t know what the hell is wrong with the people at the pharmacy at the CVS in Methuen Mass on 233 Broadway St., but it is absolutely unacceptable and it is absolutely wrong. It is probably the reason why they are losing so many...Read More
Francis Pare
Francis Pare -Google user
a year ago
I see quite a few.complaimts with the word abrupt in there. Seems to be the same Karen posting different complaints. Noone says abrupt. Anyway. I have been going there for years and they have been very good to me. Customers are the problem....Read More
Marienny Taveras
Marienny Taveras -Google user
a year ago
The female named Tina that was working today (Sat July 29 - around 1:00pm - Pharmacy) was EXTREMELY RUDE and UNPROFESSIONAL. She was abrupt over the phone and not helpful at all. When I went to pick up my prescription, the service was even worse,...Read More

Features

Service options

check icon Has online care
check icon Delivery
check icon Drive-through
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Passport photos

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards