Ordered medicine and from CVS due to Moore’s being unable to obtain the product. CVS stated the medicine was ordered and would have the medicine in on Tuesday 07/09/2024. My wife called Tuesday morning and asked if the medicine was delivered. CVS stated the truck...
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Ordered medicine and from CVS due to Moore’s being unable to obtain the product. CVS stated the medicine was ordered and would have the medicine in on Tuesday 07/09/2024. My wife called Tuesday morning and asked if the medicine was delivered. CVS stated the truck was in but not sure if the medicine had been shipped. Stated not sure what came in on the truck. Ask do you received an invoice for the product ordered. CVS stated we do not. Really.
A few hours passed and CVS text stating the medicine was on the truck.
I drove to CVS in Carthage; I was third in line. Waited 10 to 15 minutes. No problem.
I arrived at the window and gave date of birth and name. The clerk stated, we are working on your prescription, please pull back around. Really, I looked behind and 3 cars in line. I had just driven for 2 hours. I drove off and my wife returned the following day to pick up the prescription. I understand window time, I also understand falsifying window time to cover your slow service.
We ask ourselves each day, why does business fail.
It’s simple, it’s who we employ.