The pharmacy recently helped me when I was in a difficult situation with my insurance and my doctor. First off, the CVS Somerset pharmacy has made improvements since I moved into the area about two years ago. They have always been friendly toward me, but...
Read More
The pharmacy recently helped me when I was in a difficult situation with my insurance and my doctor. First off, the CVS Somerset pharmacy has made improvements since I moved into the area about two years ago. They have always been friendly toward me, but they seem to be more efficient now in getting medications filled and notifying me about the progress of my medication through text messages. I am also able to easily order medication refills through their automated telephone service and online website. However, what has really inspired me to write a review is how they helped me when my insurance wouldn't cover my medication and I couldn't get a response from my doctor's office to adjust my prescription or do a prior authorization. They used a discount program that brought the cost down from $500 to $77 so I could afford to get my medication and stop the withdrawal symptoms until I could get my medication adjusted by my doctor. The withdrawal symptoms were pretty difficult because I had been on this type of medication for several years and it quickly leaves your body when you stop taking it. I am self-employed and had to take time off from work which meant I lost pay. To be able to function again and feel somewhat normal was such a huge relief. The pharmacy didn't have to help me out since the issue was between my insurance and doctor. They had already done their due diligence by notifying my doctor. So I am so grateful to them for helping me.