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CVS Pharmacy is a pharmacy in Edina, MN.

CVS Pharmacy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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1.7
(83 Reviews)
5
4
3
2
1
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Stephen - Wigg
Stephen - Wigg -Google user
a year ago
Ryan knew exactly what I needed, and it wasn’t even something CVS would make a hefty profit on. 👀 people like Ryan give CVS a good name. …
Rachael Thompson
Rachael Thompson -Google user
a week ago
Very frustrating experience. Called, they made me leave a voicemail, so I did, saying I need to transfer my prescription. Texted me right after and said I can just do that with a link. I had already tried the link and it wasn’t working, but...Read More
Samantha Plemmons
Samantha Plemmons -Google user
a year ago
Needed to find a rare prescription to fill for my daughter prior to an appointment the next day. Pharmacist Alahna filled it quickly and helped me apply coupons for the prescription because my insurance would not cover it and I had to pay out of...Read More
Sydney Ellison
Sydney Ellison -Google user
3 years ago
This review is for the pharmacist Anna. I have been sick with a sinus infection, that turned cold and made my asthma extremely bad. I needed a new inhaler because I lost mine, the staff informed me that my health insurance would not cover my...Read More
Katie Vuong
Katie Vuong -Google user
10 months ago
I got my flu shot from Renee who was so kind to me. I tend to get faint and she went above and beyond to help me get through it.
Kayla Ruhland
Kayla Ruhland -Google user
4 years ago
Flu shots are fast, easy to set up, and you get wonderful customer service. All around great staff at this pharmacy!
Stephanie Bohn
Stephanie Bohn -Google user
3 years ago
I want to thank Jackie, who, despite having a VERY long line and working alone, took extra time to help me work through an issue with my medication. It was very much appreciated and she is a rockstar!!!
Joann Martin
Joann Martin -Google user
a week ago
Kind and informed staff
Zach O
Zach O -Google user
6 years ago
Always helpful and knowledgeable when I've gone.
Maddie Froelich
Maddie Froelich -Google user
3 years ago
Everyone is very helpful!
Matt Springer
Matt Springer -Google user
7 years ago
Quick. Easy. In and out.
Will Hayward
Will Hayward -Google user
5 years ago
Jessie Wickus
Jessie Wickus -Google user
8 years ago
I have had great experiences at this pharmacy! The pharmacists and the doctor on staff have been understanding, helpful, and clear communicators. I have only ever had one small miscommunication, but then it was quickly corrected & within minutes a pharmacist called me back and...Read More
Topher
Topher -Google user
6 years ago
I’d give a 5 but come on now let’s not get carried away.
Laura Rose
Laura Rose -Google user
3 years ago
Adrian Lampron
Adrian Lampron -Google user
8 years ago
Angela J
Angela J -Google user
Edited 3 years ago
*UPDATE 4/22* They have gotten much better, and the pharmacist Anna is always so incredibly helpful. Changing to 3 stars Wish I could give less than one star. The absolute worst, always. Cannot even believe how many ways they find to waste my time. Takes me hours...Read More
Andrea Booker
Andrea Booker -Google user
7 years ago
In Cognito
In Cognito -Google user
3 months ago
For the most part, the service has steadily declined for the past 5 or 6 years. It goes in cycles. Once they have a good pharmacist that sticks around (very heavy turnover, every dept,) and have one customer service representative that can rush to, and...Read More
Luca Rojas Battles
Luca Rojas Battles -Google user
4 years ago
I thought I'd make a quick call to refill my prescription. I've been on hold for over half an hour. Entering my RX number in the automated system brought up someone else's prescription. Doesn't leave me with much confidence in the security of my prescription....Read More
Chris
Chris -Google user
Edited 5 years ago
Every one-star review I've read here is spot on. This CVS pharmacy and the one across the street are complete disasters. They are unable to help even when they are the problem. Doctor offices have to call in prescriptions multiple times, insurance has to constantly...Read More
Branden Fessler
Branden Fessler -Google user
5 years ago
Not very friendly or accommodating. Their registers were down, so cash only. Meh, it happens. But they wouldn’t let you pay upfront in target, nor offer a receipt for paying cash. Not sure how many people would pay for prescriptions if you can’t use a...Read More
Arnab Sen
Arnab Sen -Google user
5 years ago
Not very pleasant customer service. severely understaffed too
Santosh Konangi
Santosh Konangi -Google user
2 years ago
Kristi Gorton
Kristi Gorton -Google user
a month ago
I had an extremely disappointing experience at this pharmacy due to the unprofessional and rude behavior of the staff. I called in with a simple question, but was met with impatience and dismissiveness. As a customer, I expect to be treated …
Lindsay
Lindsay -Google user
2 months ago
i really try to give people the benefit of the doubt but this was hands down one of the worst pharmacy experiences i’ve ever had. just some little thing off the top of my head from my visit today: the employees were so rude it...Read More
Matt Kodelka
Matt Kodelka -Google user
4 months ago
I can see why this CVS has a 1.7 rating. They don't bother calling to say they can't fill a prescription..drove from farmington! Only to see a blue haired guy and older woman who didn't have teeth .... they're probably stealing all the prescriptions from...Read More
Jimmy Woo
Jimmy Woo -Google user
8 months ago
Sends me automated messages saying they are preparing my prescription, but it isn’t filled for weeks. Call the phone and the IVR says it’s out of stock. Ask them to transfer my prescription to Costco and they fill my prescription. So …
Rita Merino
Rita Merino -Google user
a year ago
My goodness. This pharmacy has some of the rudest staff I’ve come across. They are so consistently and blatantly unkind that it’s perplexing. While I understand being understaffed, ultimately I will avoid this location at all costs from now …
Nancy Torres
Nancy Torres -Google user
9 months ago
Just like the other reviews say- worst customer service/worst experience ever. Don't even get me started on the pharmacist that was there the day of my medications pickup! Ignored my question & would speak over me without me getting a word …

Features

Service options

check icon Has online care
check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly

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