I wanted to take a moment to provide some feedback about Aram Hovakimyan, the head pharmacist at my local CVS pharmacy located at 4744 Lankershim Blvd, North Hollywood, California. Over the past few years, Aram has gone above and beyond to provide me with exceptional...
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I wanted to take a moment to provide some feedback about Aram Hovakimyan, the head pharmacist at my local CVS pharmacy located at 4744 Lankershim Blvd, North Hollywood, California. Over the past few years, Aram has gone above and beyond to provide me with exceptional customer service and care. He has helped me resolve insurance issues, made sure I could get my prescriptions when there were shortages, and listened patiently when I was frustrated with my medication experiences. Aram’s kindness, empathy, and emotional intelligence shine through in every interaction. He is always willing to take time to explain things and ensure I understand my medications, even when the pharmacy is busy. I sincerely appreciate that he treats me like a person, and not just a customer.
Prior to Aram becoming the head pharmacist, this CVS location was in complete disarray, especially the pharmacy. But since he has come onboard, things have improved 100%. The entire pharmacy staff is more helpful, organized, and attentive. I want to express my gratitude to Aram for turning things around and creating such a positive pharmacy experience for customers like myself.
Aram’s knowledge and commitment to helping people is an asset to CVS. I hope this feedback reflects how much I value the outstanding care I have received from Aram. Pharmacists like him exemplify the meaning of patient-centered care. Thank you, sir, for everything you have done for me over the years. It has made a real difference in my health.