Reviews (239) 498-6395 Call Direction Website Photos About
Call Direction Website Reviews

About

CVS Pharmacy is a pharmacy in Bonita Springs, FL.

CVS Pharmacy Review Summary

The summary was generated by AI, based on reviews.

This CVS Pharmacy location is known for its friendly and helpful staff, convenient location, and wide selection of products. Customers appreciate the pharmacy team's efficient service and ability to answer questions about medications and health concerns.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

Healthgrades: 4.5/5

Facebook: 4.5/5

RateMDs: 4.3/5

Initializing review summary...

Reviews & Ratings

Leave a Review
3
(16 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Lilo Sandalf
Lilo Sandalf -Google user
8 years ago
No Review Text
Susan Kaneshiro
Susan Kaneshiro -Google user
7 months ago
I had a very sophisticated call from Americans saying my account through PayPal has been compromised and I need to lock my finances down. They put me through to FTC agent which wasn’t one. However I did not catch that it was a scan...Read More
Nancy Schuessler
Nancy Schuessler -Google user
a year ago
We have unfortunately needed monthly pharmacy services since 2019. I have had many unfavorable experiences but today I am finally writing a review. I called to make sure the prescriptions I needed were in stock and instead of the lady on the phone...Read More
nick gentile
nick gentile -Google user
a year ago
Stay away from this store. The store is in an unkempt star. The pharmacy is the worst. You can be on hold for more than five minutes and then get disconnected.The staff is rude and not customer friendly.I got to the pharmacy at...Read More
John Clemente
John Clemente -Google user
a year ago
Armando is AWESOME!!! He goes way up and above what he has to do. This world would be a better place if we had more people like him in it. CVS you are blessed to have him as an employee. I have managed dealerships so...Read More
jocelyn herman
jocelyn herman -Google user
a year ago
CVS is one of my favorite places. In fact I sometimes go there just to get a break from being at home. The two people who were working there when I came to purchase something were so nasty and rude to me. All I wanted...Read More
Tracy M
Tracy M -Google user
a year ago
Want your meds filled here? Good luck getting the right script for what you pay for. The pharmacy workers are wearing their pajamas to work. Nails so long, that it’s unsanitary and the eye lashes I saw on the person handing me my meds….No wonder...Read More
Janet Brewster
Janet Brewster -Google user
a year ago
My husband went to the drive through pharmacy yesterday and spent $140 on my meds. I checked on GoodRx and they were 1/4 the price. They will not refund any money to me. No wonder they have a 2 rating. Do not get meds here....Read More
Tipper Durkin
Tipper Durkin -Google user
5 years ago
This is the worst customer service I've ever dealt with. You call them and all you get is a voice message. I asked to speak with the pharmacy and I was told I had to wait on hold. I waited 20 minutes and someone just...Read More
Jessica Karina
Jessica Karina -Google user
a year ago
The supervisor pharmacist NORA is the most unprofessional person l have ever encountered . I have been coming to this branch since 2019 and have never dealt with someone as miserable as her . I had to deal with her in 3 different occasions in...Read More
Jason Gibson
Jason Gibson -Google user
5 years ago
The store must be severely understaffed. I just spent over 45 minutes on hold waiting to speak to a pharmacy staff member to transfer prescriptions from their pharmacy to my own, only to be put on hold for an additional 20 minutes to wait for...Read More
Joseph Bizzarro
Joseph Bizzarro -Google user
5 years ago
Got texted 2 times that my prescription was ready. Went to pick up with discount coupon from Good Rx. They said they already processed the billing and they would have to resubmit to Good Rx for the discount and it would take a few minutes....Read More
Bernie R.
Bernie R. -Google user
2 years ago
If you want to be treated like you’re trash, lied to about meds being in stock just to get your scripts transferred over then told they are out of stock when you go to get them, have your privacy violated by apathetic rude cashiers… then...Read More
Tracy M
Tracy M -Google user
2 years ago
I kid you not there wasn’t a single employee in the store. All walked out. This is not an exaggeration at all. 14 people including myself were standing waiting to be checked out. Two people abandoned the self check out bc they couldn’t get an...Read More
Tammy Siloski
Tammy Siloski -Google user
4 years ago
I always give EVERY pharmacy a day to fill my Rx’s unless it’s an emergency antibiotic.This store gets this 5 star pharmacy rating because of RORY! He knows the store front to back!Try smiling and patience! Life’s short folks and these people need...Read More
Penny Lane
Penny Lane -Google user
4 years ago
I just moved to Florida and love this aCVS. It’s open late and the staff is fantastic. The pharmacy stayed open for me my first time there- when I didn’t know the hours- and since they’ve filled my prescriptions and offered valuable advice.I came from...Read More
Paul Loiselle
Paul Loiselle -Google user
4 years ago
About 8:00 pm, Friday, March 6, 2020. Both self cash registers were not working and blinking. One said coupon box full. I was 5th in line at the manned cash register after trying the self cash registers. The cashier waited on the...Read More
Margaret Whalen
Margaret Whalen -Google user
3 years ago
This pharmacy always has a strong odor that I believe is a subterfuge for the smell of mold. Recently, I left Lee County ER and headed to the drive up window to fill my prescription. Only one drive up bay was open. The only one...Read More
michele Reidy
michele Reidy -Google user
5 years ago
The cashier did some type of scam with my prepaid debit card and the cash I paid never made it to my card. I needed the managers assistance and she was not very helpful. After refusing to investigate what had happened, She suggested that “maybe...Read More
Tom Huckelberry
Tom Huckelberry -Google user
6 years ago
For a literally overwhelming staff from so many scripts being transferred in from snow birds I think they are doing a great job. For the customers they need to learn patience and respect for these people. Please divide the Lin and give priority to those...Read More
Elody Krieger
Elody Krieger -Google user
4 years ago
So, thought I'd pile on to all the bad reviews for this pharmacy.Regarding the pharmacy at store 5787 11500 Bonita Beach Rd SE, Bonita Springs, FL 34135. Why do they send texts that say "your script is ready" when it's really...Read More
Maureen Power
Maureen Power -Google user
5 years ago
I’ve been a CVS customer for 15 years.!!!We use one in Flemington New Jersey -excellent customer service.We live here 10 months out of the year.We have used the CVS on Bonita Beach Road and regarding the pharmacy —This has the worst customer...Read More

Features

Service options

check icon Has online care
check icon Delivery
check icon Drive-through
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Passport photos

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT

Other

check icon LGBTQ+ friendly

People Also Search