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CVS is a drug store in Lenexa, KS.

CVS Review Summary

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2.3
(113 Reviews)
5
4
3
2
1
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John Connor
John Connor -Google user
a week ago
It starts with the pharmacist and he/she sets the tone of the store. Like their leader, everyone seems unhappy and overworked. Almost like zombies that are desperate to escape the monotonous routine. Though unintentional for most of the staff, they can often be perceived as...Read More
Robyn Balland
Robyn Balland -Google user
5 months ago
I needed some items so went to CVS this morning. I was greeted cordially when I walked through the front door. I was extremely glad that everything was so clearly marked. The prices were excellent. The store was clean and organized making it easy to...Read More
Mary Rapp MacBain
Mary Rapp MacBain -Google user
8 months ago
I always love shopping at CVS on 87th in Lenexa. The store is always clean and well stocked with consistently good and new products. Thank you for doing such a good job to make this a great experience for me. I also love the coupons.
stephen farebrother
stephen farebrother -Google user
8 months ago
Went in to make a purchase for my granddaughter, as well as adding extra CareCredit program to several family members and was helped tremendously by one of the employees named Pam. She help me find the gifts and help me set up the accounts. She...Read More
Morgan Peyton
Morgan Peyton -Google user
a year ago
An exception to bad CVS's I have used in past. I recently had to go there because needed late night prescription and open 24 hrs. I usually hate CVS. Locations by me were rude, slow, made bad mistakes. They are understaffed and underpaid by CVS, so...Read More
Mike Wiles
Mike Wiles -Google user
2 months ago
The pharmacy clerk was awesome today. I didn't catch his name but he was a tremendous help!!
Justchad555
Justchad555 -Google user
7 months ago
Several times here waiting on drive through line for 30 minutes plus for 2 care. If it's Not a 2 minute pickup. Tell them to come inside and staff appropriately. I'm changing to Walgreens this week. Just done with this awful pharmacy. Update. ...Read More
sarah Williams
sarah Williams -Google user
a year ago
The manager was kind, the woman that checked me out when clearance wasn't ringing up right at self checkout was very kind and patient. But the gentleman that helped me in the beginning was not. I shop at CVS all the time so I know...Read More
Jason Miller
Jason Miller -Google user
a year ago
CVS is a great pharmacy, has a minute clinic, and stocks personal hygiene and some grocery products.
jordan utter
jordan utter -Google user
9 months ago
Don’t waste your time with this pharmacy. They somehow manage to screw up a new prescription EVERY time. followed by me having to make several phone calls trying to sort out their mistakes. Something tells me there’s a reason for the overwhelming 1 star reviews….
Veronica Farber
Veronica Farber -Google user
a year ago
They don't even deserve one star. I was told that CVS was in network for my insurance. When I took my first prescription, I asked them to confirm that they were in network, they told me yes. When I had to pay full price for...Read More
Cody
Cody -Google user
a year ago
I am finally FED UP with CVS! I've always had to count my meds before I leave the store because I've been shorted so many times; including controlled medications!! =O This was a more regular occurrence at the location inside of Target on Shawnee...Read More
ZenPerspective
ZenPerspective -Google user
2 years ago
Never enough help in the pharmacy. The employees that are working certainly appear to be working hard. Unfortunately, I believe that this is another case of big corporations not paying enough to their employees. The drive thru is almost always three or four cars deep. When...Read More
Johnny Chagoyan
Johnny Chagoyan -Google user
2 years ago
I was surprised today when I went to pick up my prescription. There was a miscommunication with my provider and my script was not filled. I understand these things happen but when I was getting ready to inquire about a solution, I was...Read More
Anthony Mincu
Anthony Mincu -Google user
a year ago
Scheduled for vaccine, arrive there on time, greeted with a 'long wait' and 'cant tell you when' routine. Turns out 2 staff called out. The drive thru is ok, but in-person pharmacy side sucks. Not the first time they've failed, just finally put me over...Read More
Akhter Bakker
Akhter Bakker -Google user
9 months ago
Very rude counter person (Jennifer), sorry to mention she needs good training/counseling to deal with cvs customer service . She picks and chooses customers to greet/and to say thank you for the business. Seems to be….
Bri McKiddy
Bri McKiddy -Google user
9 months ago
Horrible customer service, 2 scripts called in they gave me the one I didn’t need. Tried to tell them and they swore I needed this. They then told me they couldn’t fill it due to no insurance coverage. I had called 2 previous times telling...Read More
nick zarda
nick zarda -Google user
8 months ago
Pharmacy tech telling lies - sorry kid, I'm not the one.. Dude was very rude after I presented my data. Bad experience, wish I could give negative star reviews.
Shane Jennison
Shane Jennison -Google user
5 years ago
Only go to this location as it works with my insurance. Generally, I have not had many issues with the pharmacy. The pharm techs have always done a good job of setting realistic expectations of when I can pick up. They do...Read More
Victoria Norman
Victoria Norman -Google user
11 months ago
They are always kind and ready to help. And it’s clean and organized. The pharmacy can get a little backed up, but they are always courteous and apologize.

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