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CVS is a drug store in Ephrata, PA.

CVS Review Summary

The summary is generated by AI, based on reviews.

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1.9
(238 Reviews)
5
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1
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Joseph Hottenstein
Joseph Hottenstein -Google user
2 weeks ago
Automated system will not allow you to talk to someone in the pharmacy, unless you leave message and have them call you back. But they won’t call you back. Wife called the store side and explained she couldn’t get someone to call her back, and asked...Read More
Patricia Overdorf
Patricia Overdorf -Google user
a week ago
I had a very good shopping experience at CVS on Reading Road in Ephrata. The cashier at the front of the store Diana was a very helpful and very nice. I walk with a cane and she realized that and bagged all my stuff in...Read More
Mary Lurwick
Mary Lurwick -Google user
3 months ago
Ok so most of the people in the pharmacy are pretty nice that’s why I gave one star but that pharmacist she is very nasty to customers not only to me but also my husband when he went to pick up my prescription . I...Read More
Felix Speight
Felix Speight -Google user
5 months ago
I want to extend my heartfelt thanks to the pharmacy team at the CVS located at 440 N Reading Rd, Ephrata, PA 17522. I recently found myself in a tight spot, having run out of a crucial high blood pressure medication just after 5:00 PM...Read More
Joy Page
Joy Page -Google user
3 weeks ago
Today my 89 yr. old mother was rudely refused her alloted CVS OTC items by an inept, careless employee by the name of "Bill". Not only does Bill not know his job, but refused to take the necessary curtious measures to ensure her transaction was...Read More
Diane Berardi
Diane Berardi -Google user
2 weeks ago
Young lady at check out At pharmacy is great but the people filling the prescriptions are NOT! I have received the incorrect RX from this location, one with wrong name, and one that was a script for 40 pills to be all taken in two...Read More
Pete Blumenthal
Pete Blumenthal -Google user
2 months ago
This is the poorest run CVS store I’ve ever been in. I’ve been in retail as a manager in several trade areas. One of my first lessons was the importance of making the customer happy. They don’t know how to do this...Read More
Mike Cohen
Mike Cohen -Google user
5 months ago
We just moved to the area and switched to this pharmacy. I just went to pick up my medications and they were very friendly and helpful. Medications were ready to pick up but there was one that needed a coupon applied and they were able...Read More
Stephen Kennedy
Stephen Kennedy -Google user
6 months ago
Unfortunately the last few months have not been good to this CVS. The pharmacy has been consistently misfilling, double filling, and refilling prescriptions weeks early. I would recommend getting your prescriptions filled elsewhere.
tash reese
tash reese -Google user
8 months ago
I get it sometimes being at work. Can be stressful and your co-workers are your only companionship. But to say out loud to another co-worker that "you do not serve their kind here" while there are Customers around is extremely inappropriate and unprofessional. I am...Read More
Jolene Amber Ayala
Jolene Amber Ayala -Google user
2 years ago
I don't know why I torture myself by bothering to even come here! The long lines through the drive-thru and inside aren't even the biggest problem, it's them actually finding your medicine from the doctor! Most of the people working here need a lesson on...Read More
Thomas Kinnier
Thomas Kinnier -Google user
a year ago
The CVS Pharmacy is not good. Number one if Margarita ever leaves you might as well close the place. She is the one person that has a upbeat personality and great way about her. The rest seem like it is a bother...Read More
Ray “Ray” Good
Ray “Ray” Good -Google user
a year ago
I would rate this pharmacy with -500 stars if I could! They don’t treat there customers nice at all waited close to three hours to get my prescription filled then they said they didn’t have enough and sent me to Weis waited there a very...Read More
Caitlin Blum
Caitlin Blum -Google user
a year ago
Ever since COVID, this place has gone downhill. Before that, no complaints. I personally have not experienced rude employees. They have been polite but you can tell they’re running on empty. My complaint is the amount of time you have to wait for prescriptions. I...Read More
Laura Petrosky
Laura Petrosky -Google user
8 months ago
Why were their regular customers not notified of the fact that they would be completely closed due to renovations ? I had prescription medications that I needed to pick up and when we arrived the whole place was shut down! Several other customers were there...Read More
S J
S J -Google user
a year ago
I called FROM A HOSPITAL to call in a script for a patient and the VERY rude tech there (I don't know his name, he spoke with a heavy accent) told me that he ERASED a previous message from my hospital and belittled and...Read More
Justin Walton
Justin Walton -Google user
a year ago
Let me start by saying I don't write these like ever. So this isn't for CVS it's self it's for one individual working in the pharmacy her name was Mona I believe not sure if that's correct but I called several times trying to get...Read More
Samantha Stover
Samantha Stover -Google user
a year ago
This CVS location is terrible. It doesn't even deserve one star. Our daughter's insurance coverage changed so when my husband went to go pick up her antibiotic today he presented them with her new card so that her prescription would be sent through the insurance....Read More
Liz Gromis
Liz Gromis -Google user
2 years ago
Terrible policies, long wait times, I have monthly prescriptions and every time I come they say 15-20 minutes after waiting in line for 20-30 minutes already. I have been on the phone with my Dr and then my health insurance company and both can give...Read More
Mark R (None.)
Mark R (None.) -Google user
3 months ago
Store manager harrassed me and poked me. Had absolutist no business touching me. She should be fired. Avoid this store at all costs.

Features

Accessibility

check icon Wheelchair-accessible car park
check icon Wheelchair-accessible entrance

Service options

check icon Delivery
check icon Drive-through
check icon In-store pick-up
check icon In-store shopping
Same-day delivery

Offerings

check icon Passport photos

Crowd

check icon LGBTQ+ friendly
check icon Transgender safe space

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

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