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About

CVS is a drug store in Chicago, IL.

CVS Review Summary

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2.5
(119 Reviews)
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Keisha Smith
Keisha Smith -Google user
3 weeks ago
Visited this location 02/20/2025. Joseph at the cash register was very welcoming and helpful. I asked for help and the lady working walk pass me after helping another customer. I said hi and she kept walking. I said said hi again and can I get...Read More
Sade “Sweetie” Stewart
Sade “Sweetie” Stewart -Google user
a month ago
I still haven't gotten a call back, regarding my money from the lottery machine. My money had gotten stuck in the machine. So, I told the older lady about my situation. Apparently, she didn't have the "key" to the machine. So, I had to write...Read More
Lonnae Hickman
Lonnae Hickman -Google user
a month ago
This pharmacy never refills my prescription on time...it's extremely frustrating and extremely unsafe. This is the second time I've had to get my prescription late because they just don't time it right even though I auto refill and they know days in advance. I will...Read More
Ravi Balineni
Ravi Balineni -Google user
3 months ago
Do not come to this place if you want passport photos . The blade will be broken always. Don't come here for print and scanning . They won't be able to assist you. Don't come here to redeem lottery tickets like the lady after me.. the machine...Read More
Sophia Williams Hilliard
Sophia Williams Hilliard -Google user
3 months ago
I just call CVS on Roosevelt & Racine to see if this location sell bus pass. The young lady that answered the phone stated the name and location. When ask about the sell of the bus pass she said Um I don't THINK we have...Read More
JR
JR -Google user
5 months ago
Called and was told my order is ready. 15 min line I’m told it’s not ready yet. I simply ask when it will be ready & the rude pharm tech blankly stares at me, clearly bothered with me asking, finally says “well it’s not ready…...Read More
Tatiana Lehocky
Tatiana Lehocky -Google user
a year ago
Says the pharmacy opens at 9. it was still closed at 9:14 AM with a line of four people waiting for the pharmacy employees to even show up. I needed a morning medication for my infant which is why I came as early as I...Read More
Marisol Toscano
Marisol Toscano -Google user
6 months ago
I am ABSOLUTELY furious with this location. I had a prescription transferred to their location from another CVS because they had my medication in stock, and I got the email confirmation for it and it even showed on the app that they were working on...Read More
betty
betty -Google user
4 months ago
Absouktely annoyed eveyrtime i go here thr same middle age lady inth front follows all the customer around and makes rude comments and will keep asking if ur done when your in there for 5 minutd i feel rushed and shes just being super pushy...Read More
Alexis Ruff
Alexis Ruff -Google user
7 months ago
We stopped in to the pharmacy maybe 20 minutes before closing to get a prescription filled and we were welcomed by the most kind, helpful, and patient staff! A mister Sam Rizzo was able to process our prescription quickly and was great to work with...Read More
Griffin Cox
Griffin Cox -Google user
3 months ago
Poorly managed and maintained. Pharmacy won’t even let you speak to a staff member without leaving a voicemail. This location is trash.
Patricia Townsend-Cole
Patricia Townsend-Cole -Google user
3 weeks ago
Friendly Staff, Clean & organized store. Would recommend CVSstore Roosevelt Rd-Chicago.
norma morris
norma morris -Google user
9 months ago
I have been trying to get an update about my son asthma medicine. I called twice and been on hold for over 40 minutes. This is the third time. I can’t get an update and my son has asthma. I left...Read More
N N
N N -Google user
3 years ago
They always got a long line . BUT THE EMPLOYEES ARE HERE. The corporate office or the BBB need to swing by on surprise. Because they lazy!. This line is long every time while the manager does nothing EVERY TIME I AM...Read More
kenneth carruthers
kenneth carruthers -Google user
5 months ago
Overall a fairly positive shopping experience. There is little control they have over the people who shop the store.
Roger Naglewski
Roger Naglewski -Google user
a year ago
I have nothing but a GREAT experience with the pharmacist and the pharmacy technicians. Very thoughtful & very professional. They have gone above and beyond in helping me with tasks (such as asking for copies of all my receipts for the last...Read More
Martin J.
Martin J. -Google user
a year ago
Hell on earth, right there, for all to see, at Racine and Roosevelt, not far from where I sent my kids to Saint Ignatius for high school, in the once great city of Chicago, the very same city that, five short years ago, had more...Read More
Christina Ferretti
Christina Ferretti -Google user
3 years ago
I've been using this pharmacy for 2 years, so this is not a one-off issue. If you try to call the pharmacy to speak to a human, you will wait a minimum of 1 hour. That's the shortest I've ever been on hold. Or you'll...Read More
mina goli
mina goli -Google user
2 years ago
They shows on their board that they work continuously from 9 am to 8 pm during workday time while I'm waiting 1 hour behind closed pharmacy for lunch break! If they close pharmacy for 1 hour they should announce on their permanent board!!! I'm waiting...Read More
LovLee LeLe.
LovLee LeLe. -Google user
a year ago
This is the worst cvs pharmacy in the world. They hate themselves, they hate the community and they hate their jobs. They zero compassion for people with health concerns. This place is horrible and they have the worst customer service ever. Do not go here...Read More

Features

Accessibility

check icon Wheelchair-accessible car park
check icon Wheelchair-accessible entrance

Service options

check icon Delivery
check icon Drive-through
check icon In-store pick-up
check icon In-store shopping
check icon On-site services
Same-day delivery

Offerings

check icon Passport photos

Crowd

check icon LGBTQ+ friendly
check icon Transgender safe space

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon SNAP/EBT

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