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Criswell Chrysler Jeep Dodge RAM FIAT is an used car dealer in Gaithersburg, MD.

Criswell Chrysler Jeep Dodge RAM FIAT Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(1355 Reviews)
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Gary Heflin
Gary Heflin -Google user
2 months ago
Purchased multiple vehicles here and get them all serviced here. The dealership is clean with very nice waiting rooms. Two showrooms as one is for Jeep and the other is Chrysler and Dodge. The sales staff is great and iv had nothing but smooth...Read More
Ben Marshall
Ben Marshall -Google user
9 months ago
Great experience at Criswell in Gaithersburg Md. salesman Leon Travis had everything ready when we showed up from our flight. It was such a different experience buying from this group. We flew in to Dulles in MD and a 25 min...Read More
V S
V S -Google user
3 months ago
The most honest and upfront dealership I’ve ever worked with. We initially went to Ourisman in clarksville, and it was terrible. Complete miscommunication of exact numbers and price and not friendly at all. We went to Criswell RAM the next day, and it was like...Read More
Karri Mohr
Karri Mohr -Google user
6 months ago
Best and easiest car buying experience for my wife and I. Mario was our salesperson. He was professional, honest, and bend over backwards courteous. Very happy with the Odyssey van that we purchased. I would recommend putting aside the used car salesman stereotypes,...Read More
charles payne
charles payne -Google user
2 months ago
Leon is an experienced member of the sales team, and was a joy to work with, and the whole team made the process easy and hassle free.
bigaudioal
bigaudioal -Google user
7 months ago
Great service on purchasing new vehicle! Josh, Bobby and Thong were great. Thanks a ton for making it easy and simple during difficult circumstances that forced me into needing a new vehicle.
Elly Royster
Elly Royster -Google user
a week ago
⭐️⭐️⭐️⭐️⭐️ Criswell Dodge Jeep Ram in Gaithersburg treated me like family from start to finish! Leon, Knox, Kevin, Manny, Bobby, and Mortecai helped me with my entire sales process making sure it was smooth and stress free! I went for an oil change and left with...Read More
Becca Rinaldo
Becca Rinaldo -Google user
a week ago
I didn’t buy my truck from this location but i’ve had all of my maintenance & work done here so far and i couldn’t be happier. Jim Clutter, the service advisor is fantastic. everyone on staff that i’ve encountered is personable and friendly. Very pleased...Read More
Tatiana Bienvenu
Tatiana Bienvenu -Google user
Edited a month ago
Truly the best car-buying experience I’ve had. The customer service and overall culture was wonderful. Everyone was so helpful. Geronimo is literally the best salesman and was so amazing to work with! Shout out to Felipe too who worked with me on numbers and making...Read More
Charles Binion
Charles Binion -Google user
2 weeks ago
6 Years!!! That’s how long Criswell Dodge has been taking care of one of two vehicles purchased from them. And never once have they misinformed me about my vehicle. And never once has their care and attention to my vehicle been less than 100%....Read More
Jody Rokisky
Jody Rokisky -Google user
a month ago
Staff was very accommodating and went out of their way to ensure the repairs were completed promptly and professionally. Efrain went above and beyond to check on the car’s warranty and kept me updated throughout the process. He is a great employee who...Read More
Nikora Groomes
Nikora Groomes -Google user
3 weeks ago
Criswell staff fit me in at the last minute and accessed my issue and told me about an additional safety concern with nails in my tires. Bucky my specialist kept me abreast of issues and pricing and prioritize safety issues. I appreciate his due diligence...Read More
Dingo _ Dingo
Dingo _ Dingo -Google user
2 months ago
I must admit, I received exceptional service at Criswell Chrysler Jeep_Dodge_Ram_Fiat. My servive writer Kris Delgado to include Jim Clutter (SVC Manager) were both very friendly and welcoming. Both took the time to listen to the concerns/issues I was experiencing with my vehicle and...Read More
Chelsea Ollivierre
Chelsea Ollivierre -Google user
a week ago
We go here routinely for the maintenance on our truck and recently we had a major repair to do beyond our control , Chris Delgado was our service rep and he was great on communication and always updated us along the way . I would...Read More
Sonia ... B
Sonia ... B -Google user
2 months ago
It was an absolute pleasure working with Kris Delgado while servicing my vehicle. He was the consummate professional in explaining the services needed for my car. He arranged an Uber for transportation home then back to the dealership once the work was completed....Read More
APR O.
APR O. -Google user
4 months ago
Diagnostic service: Management (Pat) communicated promptly from vehicle drop off to when the issue was diagnosed and when it was time to pick up the vehicle. The issue was fixed quickly (car dash lights no longer on, power connections repaired) and I was back...Read More
Kenneth Tinsley
Kenneth Tinsley -Google user
2 months ago
The Criswell service department staff were excellent to work with. They were helpful in identifying the kind of service my car needed and a convenient time for dropping it off. The car was ready at the time promised. I am very happy...Read More
Karla Lopez
Karla Lopez -Google user
2 months ago
They were very nice and patient with me. They were kind to me explaining how the car guarantees work and how they were going to use it. Really good people work there. As a first time Jeep owner I feel very satisfied with their services.
Pedro Antonio Cruz
Pedro Antonio Cruz -Google user
Edited 2 months ago
Great Service and Professionalism! I had an excellent experience with Efrain. He was attentive, informative, and professional, keeping me updated and clearly explaining everything about my car. His customer service was top-notch, and I truly appreciate his effort. Highly recommend! Thank you for the great service!
Kristen L
Kristen L -Google user
3 weeks ago
Our salesman Alvaro was excellent! He was knowledgeable and non-pushy. He gave us space to discuss and consider our options. He also provided excellent communication and follow through.

Features

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