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Call Direction Website Reviews

About

Cricket Wireless Authorized Retailer is a cell phone store in New Britain, CT.

Cricket Wireless Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(38 Reviews)
5
4
3
2
1
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Bess Jessop
Bess Jessop -Google user
5 years ago
Roxy was the best! She switched me over from Metro, set up my phone and got me out the door with a smile!!
Hemi Dodge0775
Hemi Dodge0775 -Google user
4 months ago
ABSOLUTELY!!!!STAY AWAY FROM THIS STORE THE WORKERS THERE ARE CORRUPT AND INCOMPETENT. THEY TRIED TO COVINCE ME TO MAKE A PAYMENT THRU CASH APP AFTER THEY MADE A MISTAKE SUPPOSEDLY AND COULDN'T EXCEPT A CARD PAYMENT OVER THE PHONE THEY JUST ACTIVATED. THE LOCATION IS...Read More
Michael
Michael -Google user
10 months ago
This people are crooks. They mess up with my old phone number. They transferred my number to a tablet without my consent. And then they make get a new number and charge me for a new number, new sim card and also when I check...Read More
George Bryant
George Bryant -Google user
a year ago
KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly...Read More
Jessica Fernandez
Jessica Fernandez -Google user
4 years ago
I went into the store today to purchase my 3 kids a phone !! On a budget and felt I would not have enough money for all of them. but your fantastic employee Roxy made sure I was able to get 3 phones all...Read More
Tony D
Tony D -Google user
4 years ago
The service here is great. Luis and Roxy made my visit to the store an awesome experience. I was very happy with my purchase of a new phone. Luis and Roxy were very professional and knowledgeable. I would definitely return with any further mobile...Read More
Denise Butler
Denise Butler -Google user
a year ago
New customer. I purchased Moto G Pure phone 7/72023. The following day the phone freezes. I have to restart the phone several times a day in order to use phone. I took the phone back to the store to look at phone. After leaving the...Read More
swag lol
swag lol -Google user
7 months ago
I came in with an issue with my sim card and they resolved it immediately! great customer service
Sierra Brantley
Sierra Brantley -Google user
4 years ago
I had such a wonderful experience switching over from AT&T!!!! Roxanne at the New Britain store seriously took the best care of me!!! She was so kind and so patient ! Great conversation, and just an overall amazing experience ! Thank you!!!
Luis Sola
Luis Sola -Google user
5 years ago
Alondra was a great help in helping me pick out my new phone. Definitely needed the upgrade. She broke down how every phone works and was very professional. Cute too 😀 …

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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