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Crest Cadillac - Syracuse, NY is an used car dealer in Syracuse, NY.

Crest Cadillac - Syracuse, NY Review Summary

The summary is generated by AI, based on reviews.

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4.4
(421 Reviews)
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Shawn Howe
Shawn Howe -Google user
8 months ago
Excellent service and professionalism! Thank you, Alex, for the great deal on my first Cadillac! Here's to retirement! 💙🇺🇲💙 …
Alicia Petrulis
Alicia Petrulis -Google user
4 months ago
We worked with Bryce to purchase a used Mercedes-Benz AMG CLS 53 (that we are obsessed with) and the process could not have been more stress free and simple. He was honest, helpful, friendly, flexible, responsive, and passionate and knowledgeable about cars. He made us...Read More
KC Brophy
KC Brophy -Google user
2 months ago
I returned to Crest to purchase my vehicle because I am still driving the first vehicle I purchased from them. Alex was helpful with the purchase. Thank you Crest Cadillac.
Shelley Granger
Shelley Granger -Google user
a year ago
Wonderful experience buying my first used car. My salesman, Steve was wonderful. Very knowledge, professional and proficient. The financing process was a breeze with Johnny. What a gem! Every person I came into contact with at Crest was so friendly! Truly a comfortable dealership....Read More
Emily Colloca
Emily Colloca -Google user
a week ago
I had an unfortunate experience at Crest Cadillac, but that was quickly remedied by the sales manager Aric. He reassured me of the values that the dealership strives for and was very accommodating to fix the problem. I am happy to say I will be...Read More
Jon Worthen
Jon Worthen -Google user
Edited a month ago
Crest Cadillac's team is great. Sourced a new XT4 for me and was super efficient in the entire process from sourcing to the final sale. The whole team sales, service and management is great. Keep doing what you do!
Scott Whipple
Scott Whipple -Google user
a year ago
Always a great experience with the service department. Vinny and Rob are excellent with explaining every step of the process. Aric the service manager is always involved with knowing everything involved in the repair or service. All of the service techs are professionals in...Read More
Diane Rockdashil
Diane Rockdashil -Google user
5 months ago
John Fanto was great! He made the deal happen and I drove away in my new car the same day!!
Alyna Rae
Alyna Rae -Google user
a week ago
I had an outstanding experience with Aric and Joe! I’d been trying to order mats for my new vehicle using a discount, but couldn’t get it to work online. When I went in person, Aric immediately came over, listened carefully, and treated my request like...Read More
Tracey Myers
Tracey Myers -Google user
2 weeks ago
The staff we encountered were very friendly, and professional. We were kept abreast of our repair and cost with very timely communications. When we received our bill, it was a pleasant surprise to find it was slightly lower than expected. We had several issues with...Read More
Grace Shakalinski
Grace Shakalinski -Google user
a month ago
I received an alert that one tire was low on air. It was late so when I looked at it the next morning the air was lower and I spotted a big nail in the tire! I gave crest a call and they said to...Read More
Frank Guido
Frank Guido -Google user
4 months ago
⸻ Just purchased a new Cadillac from Crest Cadillac, and the experience couldn’t have been better. From start to finish, everything was smooth, professional, and enjoyable. A big part of that was thanks to John Fanto, our salesperson. John was knowledgeable, attentive, and genuinely committed to...Read More
Katherine Wenger
Katherine Wenger -Google user
4 months ago
This is my fourth Cadillac I have bought from Crest. Every time the experience has been amazing! The staff is very friendly, they make sure you leave with what you want and happy. Crest will always be my choice not only because I love my...Read More
Theresa Robinson
Theresa Robinson -Google user
3 months ago
Alex was amazing- I have been bugging him for months and he always got back to me. We found the perfect car for our son. We will definitely be sending everyone to Crest- it was the easiest car purchase we have ever made.
Amanda Clarke
Amanda Clarke -Google user
4 months ago
Reliable and honest. As a female looking for car maintenance and not to be taken advantage of, they have never steered me wrong and do the best with their ability and flexibility. 11/10 would recommend Crest for any service or sales needs as they always...Read More
Hervé MAGARIBI
Hervé MAGARIBI -Google user
2 months ago
Great people at a great dealership. Customer care, respect of choice, and close assistance are the most unforgettable experience at Crest. Nice place to business with
Alison Dorchester
Alison Dorchester -Google user
4 months ago
Just perfect, and my salesperson Alex was wonderful!! He was not pushy and very professional. I am 100% satisfied with Crest Cadillac and Alex. Great experience!!! Dorothy (Sally)
Mary Pandossi
Mary Pandossi -Google user
5 months ago
Great people to work with! No pressure and no hassles! They were so good at taking care of everything and made sure I was happy. I would definitely recommend Crest Cadillac to anyone!
J Y
J Y -Google user
4 months ago
Your service manager, Aric, went above and beyond to help address a perceived issue I was having with my CT5 that I bought from another dealer. He took the time to explain why it was doing what it was as well as perform checks...Read More
Alex Colwell
Alex Colwell -Google user
2 months ago
Had an oil change and tire rotation done. Quick and easy. Service was great. I will be returning. Thank you Crest

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Car wash
check icon Oil change
check icon Repair services

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments