Was unhappy with service provided where I bought my Kia and the Fayetteville location had a great rating for the service department. I went in to talk to someone before I booked an appointment. Radlee Bien, service advisor, listened to my concerns and made sure...
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Was unhappy with service provided where I bought my Kia and the Fayetteville location had a great rating for the service department. I went in to talk to someone before I booked an appointment. Radlee Bien, service advisor, listened to my concerns and made sure I could bring the car in when he was there so those concerns would be sure to be addressed. He made sure I knew what was being serviced on the car,what the cost would be, and that I was informed of any issues that might be addressed later. Great service, a service advisor who really listened to this old woman and made sure I felt comfortable driving my 2019 Kia Soul another 5 years! I will return to Radlee for further service.