OMG! OMG OMG! so I was having charging issues with my phone for like a week nd half right? It would charge then lose it's charge but then it would work again no problem.
After neither of my cords working nd my phone about to die,...
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OMG! OMG OMG! so I was having charging issues with my phone for like a week nd half right? It would charge then lose it's charge but then it would work again no problem.
After neither of my cords working nd my phone about to die, I called CPR and the nice, understanding and helpful tech, Allison, recommended I stopped by to get my charger port checked nd a cleaning.
I was worried cus I was scarred it was gonna be the port and it was gonna be a bigger issue, BUT LET ME TELL U! ALLISON GOT ME RIGHT! She let me know that Samsung ports sometimes get dirty so she cleaned it out and tested it. I mentioned my charger block(which I brought) to see if she could test it and BOOM! My issue wasn't my phone, it was MY CHARGER!!!
I couldn't test anything at home because my wife has apple products. So to get tht reassurance, that clarity and that extra help all due to Allison's amazing expertise and customer service skill? Priceless!!!
THANK U SOO MUCH, ALLISON! U HAVE NO IDEA HOW MUCH I APPRECIATE U! U ARE AMAZING!!!