I honestly cannot express how fantastic my experience was at CPR. Basically, all because of Wes. My phone is fixed and working perfect, but more than that the customer experience that I received from Wes was unbelievable. He was absolutely swamped with tons of work,...
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I honestly cannot express how fantastic my experience was at CPR. Basically, all because of Wes. My phone is fixed and working perfect, but more than that the customer experience that I received from Wes was unbelievable. He was absolutely swamped with tons of work, but he was extremely hands-on, very thorough with explaining the process to me, the timing, and setting correct expectations, and even apologetic with the fact that the phone might take just a little bit longer than normal because of how busy he was at the store. Two other people came in and waited behind me while he was helping me, and his communication with them that he would get to them just as fast as he could was super impressive. He was thorough, genuine, nice, and extremely helpful. Even my wife after we left was like man he was incredible, that was some tremendous Customer Service. Would recommend visiting Wes at CPR to literally anybody I know.! Thank you, Wes!!!! You deserve a raise and a promotion my man!