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Cotton On is a clothing store in Glendale, CA.

Cotton On Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(109 Reviews)
5
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1
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Ellen
Ellen -Google user
7 months ago
I recently visited the Cotton On store and was extremely disappointed with the customer service. Some of the employees seem to have no idea what customer service is. There was absolutely no fitting room assistance. I asked for a different size while in the fitting...Read More
Andy B
Andy B -Google user
7 months ago
The staff here..especially the asian girl working at the changing room area are extremely rude and disrespectful so i recommend learning from your mistakes and growing up. like yelling and causing a scene how she did for absolutely no reason, not only that, the other...Read More
Robert Lucero
Robert Lucero -Google user
7 months ago
Garbage. The shorts I bought (for $50) developed big hole on the rear in two weeks. The store manager wouldn’t do anything and essentially said I was lying about how many times I had worn them and that I was essentially too stupid to know...Read More
Cindy Najera
Cindy Najera -Google user
8 months ago
So unprofessional!!! Had one of the customer service girls didnt want to give her name not her or the “manager” she said for their safety couldnt give a name out or the “employees name “ out . I asked to speak to a higher than...Read More
Veronica Galicia Gomez
Veronica Galicia Gomez -Google user
8 months ago
The employees here, especially the girls working today, are super rude and talk badly about their customers in line. Had a lady waiting in front of me in like for 5-10 minutes to ask for help and the cashier proceeded to talk badly about her...Read More
R Tso
R Tso -Google user
2 years ago
It's a store that carries inexpensive clothes. Nothing upscale, but a good go to store to pick up t-shirts. My kid ran out of clothes to wear during our travels so I walked in and bought 2 cute crop tops for $30.
magaly 28
magaly 28 -Google user
4 years ago
I came here with my mother in law yesterday and everything was going well an employee came up to us to ask us if we needed help but we thought we didn’t need help because we were just browsing so she went her way and...Read More
Eliza O'Connor
Eliza O'Connor -Google user
4 years ago
Best experience and best customer service! Every single cotton on employee was friendly and so helpful in recommending sizing and different options! It’s so refreshing and I always leave feeling so happy with my purchases and the experience! 10/10!
Eggz McFlea
Eggz McFlea -Google user
7 years ago
2-for-1 item, but there was only 1. There were no more that size. But I was not allowed to get it for half the price. I was offered a 20% discount the "best they could offer me." So I took the bus to Pasadena....Read More
Shawn Commodore
Shawn Commodore -Google user
6 years ago
Cotton On will always be one of my favorite stores and this is not an exception. There are quite a few options, all of really good quality. I would recommend going to the store there are also quite a few sale options if you need...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly