I realized that I had been being overcharged by this Costco pharmacy for months, and I was initially told by a pharmacy employee that my doctor was at fault for not writing my prescription specifically for generic medication. However, my doctor notified me that he...
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I realized that I had been being overcharged by this Costco pharmacy for months, and I was initially told by a pharmacy employee that my doctor was at fault for not writing my prescription specifically for generic medication. However, my doctor notified me that he had, in fact, been writing the prescription specifically for the generic medication the whole time. When I then questioned the Costco pharmacist, he didn't address the blatant lie I'd been told by the pharmacy employee, and simply said that because my insurance would only cover the brand medication, they were unilaterally filling it for the brand medication, even though it subsequently meant that I had to pay $20/month out-of-pocket more for it (even with insurance) than I would've for the generic medication (without insurance). When I then asked why the Costco pharmacy didn't proactively tell me that I was paying more for the brand than I would've for the generic, he said that they "have too many customers, and appropriately educating them all wouldn't be practical," literally verbatim. I couldn't believe what I'd just heard. Rather than argue with this clown about this pharmacy's ethics, I simply told him that I'd be taking my business to another pharmacy which puts their customers' best interests ahead of the pharmacy's convenience.