Reviews (318) 442-8575 Call Website Photos About

Conn's HomePlus in Alexandria

Is this your business?

4.7 (687)

Appliance Stores Electronics Stores Furniture Stores

Call Direction Website Reviews

(318) 442-8575 Direction Website Reviews

About

Conn's HomePlus is an appliance store in Alexandria, LA.

Conn's HomePlus Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review

4.7

(687 Reviews)

[bip_review_summary]

Leave a Review

Felicia Veal -Google user

10 months ago

My experience has been very bad with the delivery from Conns. I received a floor model Samsung 4 door refrigerator that some scratched from the time of my accepting the floor model and reviewing for the scratches were more. There was very minor...Read More

puddle pirate -Google user

7 years ago

The in store experience was very pleasant. The delivery experience was a nightmare. An ABSOLUTE nightmare. First off, my delivery was delayed twice, and then on the final day it was over 3 hours late! Imagine how fun it is to have a moving...Read More

Joe -Google user

4 years ago

👍🏾👍🏾 This is my first time in Conn's and I was browsing around....let me tell you; there are some GREAT deals in here on name brand, top quality merchandise. Like the Terminator said "I'll be back" Neither Conn's or I own the rights to this line

Jason Harris -Google user

a year ago

The sales person helping me was wonderful. This was my second purchase at conns and both times being there the store manager is very rude and sorry to be honest but very lazy. We purchased a large Bluetooth speaker and he simple took it...Read More

Destinie Marie -Google user

a year ago

The sales associate was very helpful and friendly. The whole experience was pleasant from start to finish. 10 out of 10 will definitely be going back for future needs.

Donna Pellegrin -Google user

a year ago

Conn's HomePlus here in Alexandria is an awesome place to shop. They are always courteous and helpful. My salesperson was very clear in explaining my contract and processing the lease. This is the fourth time I have bought an appliance at this location and I've...Read More

Alexandra Norwood -Google user

2 years ago

Would have been a great experience had we actually been sold what we were told they were selling us. Be careful and read every ounce of fine print when buying because they put those rose colored glasses on you so you don't see that they...Read More

Laura Buckley -Google user

a year ago

**WOW JUST WOW*** CONN'S REALLY NEED TO GET IT TOGETHER!!! YOUR ALEXANDRIA CONN'S TEAM ARE ALL RUDE AND VERY UNPROFESSIONAL!!! NOW I HAD TO CANCEL MY WHOLE DELIVERY THAT I WAITED OVER TWO WEEKS FOR!! THEY CLAIMED THE MAIN GATE TO BASE WAS CLOSED AND COULDN'T GET ON. THE MAIN GATE THAT IS OPEN 24/7 AND THE COMMERCIAL GATE THAT IS OPEN 24/7. GOT THE RUN AROUND FOR TWO DAYS NOW AND CALLED SINCE 9 THAT SOMEONE WAS ON THE WAY TO GET CALLED BACK AGAIN SAYING OH WE CAN'T DELIVER TODAY HOW ABOUT WE DO IT MONDAY? REALLY I ALREADY WAITED TWO DAYS IN THE HOUSE AND CANCELLED ALL MY PLANS FOR TWO DAYS AND NOW YOU WANT ME TO CANCEL MY PLANS FOR A THIRD DAY!!!??? THE FURNITURE ISN'T EVEN WORTH IT ANYMORE. I REALLY HOPE SOMEONE ELSE HAS A BETTER EXPERIENCE THAN THE ONE THAT I HAVE BEEN HAVING!!! NICE TO KNOW YOU REALLY CARE ABOUT YOUR CUSTOMERS!! **Edit to Add** This is the worse Conn's I've ever had to deal with and my husband and I been dealing with Conn's for over 10 years. The lack of communication and actual care for their customers is is ridiculous. I already had to wait for over two weeks for my furniture to be delivered. SMH. Now not only did they not tell me they had to have it delivered from yet another city but waited until late afternoon to tell me that they don't deliver in my area unless it's Wednesday and Saturday. I cancelled going to my son's award ceremony ( both the of them) to sit around waiting for them. Called and no one answered the number that called me. Finally in the afternoon someone contacted me to tell me that my delivery was not on the truck going out today. That someone else would contact me with details about delivery. That's when I got all the stuff about the truck doesn't come out to my area. That is was sent to another store for delivery and on and on excuses why it's been over two weeks of me still waiting to get stuff from this place. This was completely a waste of my time and money. *End Edit. The third manager as he said he was... Corey is rude and very unprofessional!!! I called twice about my furniture and Corey was so rude. I asked to speak with the shift manager or supervisor about my furniture as I knew the sales people were not going to be able to assist me with the issue. After I asked what time would the supervisor be in he rudely hung up on me. That's after he didn't even say who he was or name. I called back and the lady that answered transferred me back to Corey, which I asked again about a manager and he said... Yeah that's me what's up. Oh ok can I get your name. Oh yeah it's Corey what's up. I start to explain the situation and he proceeded to burp loudly into the phone then laugh. So I continued to which he said Hahaha my bad I just burped. Oh excuse me my bad. So what's up. If this is how your manager's act over the phone you need to retrain. No I'm not over exaggerating this is or anything. I had a very valid issue that I was hoping the manager would help me resolve yet I received rudeness from the shift manager. Glad this will be my first and only time having to deal with Conn's in Alexandria on Masonic Rd ( in the parking lot of the mall)

beth perkins -Google user

a year ago

The salesman that helped me find my sofa at Conns was very professional and knowledgeable about the inventory. He worked really hard to keep my purchase within the price range that I requested! I appreciate his attention to detail as I expressed what I was...Read More

Beverly Metcalf -Google user

2 years ago

I was greeted when I walked through the door as I asked to see a Teresa for service. The lady stated that she was Teresa and I gave her my name and she remembered my name and our telephone conversation and the items we...Read More

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Repair services

Service guarantee

Payments

Credit cards

Debit cards

NFC mobile payments

People Also Search

Appliance Stores Electronics Stores Furniture Stores

Conn's HomePlus in Alexandria

Contact

About

Conn's HomePlus Review Summary