This would be a one star review except that I do think the arcade and pinball machines are mostly great, so that partly saves it.
First of all, having whole cases worth of games, especially Sega games, unpriced and having to ask for a price on...
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This would be a one star review except that I do think the arcade and pinball machines are mostly great, so that partly saves it.
First of all, having whole cases worth of games, especially Sega games, unpriced and having to ask for a price on each one is scuzzy. It's extra sleazy because it comes down to the boss seeing what each game is going for on ebay at the time you visit. If the boss isn't around, often the employee has to text them and wait for a response, wasting more of your time. Look y'all, you bought these games from someone, you know how much you invested in them and should have an idea straight away what you figure to get out of them. And why am I spending time and gas money to come to your store just to pay ebay prices?
Bought a Sega CD there previously, it has a malfunctioning RAM chip. I had no way of knowing this until I played a game that used a save function, and by this point this was past the store warranty. I don't want to be charged to attempt to repair something that wasn't tested like it should have been, so I'll take it elsewhere to try to restore it.
Also previously bought a game that had been trashed, they resurfaced it but it had deep pitting, I was stupid enough to buy it anyway and I got charged the going ebay price for a game that only worked up to a point. I should have returned it but ended up deciding that the ethical thing to do was resell it as a partially functional game for parts or display, taking a loss but at least being honest.
Also they wanted to charge me 150 bucks for a VMU that they didn't even know they had in stock until I asked about it. They had to have paid pennies on the dollar for it, and then an employee laughed about that story on my next visit as if I should think it's funny too.
The store also needs cleaned. Touching any given game case shouldn't make you feel like you need to wash your hands immediately.
The arcade is worth supporting but I don't want to ever buy systems or games from them in the future.