My husband and I went to buy some workout clothes and everything was fine. The employees were available to help on the floor and checkout was easy enough and the employee checking us out asked if we wanted to join their rewards, we said no...
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My husband and I went to buy some workout clothes and everything was fine. The employees were available to help on the floor and checkout was easy enough and the employee checking us out asked if we wanted to join their rewards, we said no thank you. No pressure, no problem. We ended up needing to return some leggings and my husband went the next day with the receipt and all the tags were still intact. They told us we could only get store credit which is fine, the sign is there at the front desk for that. What they didn’t put on the notice or let us know was that in order to return and get store credit you HAVE to sign up for their rewards program. Never have a heard of anything like that, anywhere. I don’t know in what world it’s okay to force people to sign up for rewards program to essentially exchange merchandise. We will definitely never go back.