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About

City Gear is a shoe store in Texas City, TX.

City Gear Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.1
(64 Reviews)
5
4
3
2
1
[bip_review_summary]

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Felicia Castro
Felicia Castro -Google user
2 years ago
Almost not new shoes! I would give this stunning track shoe a 5 BUT, I must have been sent a shoe that was returned without being checked. Inside the box when I opened it we’re the new shoes AND a dirty ziplock bag filled with the...Read More
Terry McDaniel
Terry McDaniel -Google user
3 years ago
Absolutely the worst hibbet owned store I've ever been into, trash, boxes & clothes laying in piles all over the store. Not to mention their men shoe selection is horrible. If you need 13 + shoe size stay away from here cause they don't have...Read More
colton curvey
colton curvey -Google user
a year ago
I always have a pleasant and great customer service. Every time I go to this location.
Canesha Mckinley
Canesha Mckinley -Google user
3 years ago
Poor customer service. Nobody ask if you’re looking for anything or if you need help. The lady that works here is very rude. She acts like she doesn’t want to be here. Just poor poor customer service. The store is always messy
Elaina Mendoza
Elaina Mendoza -Google user
4 months ago
Thank you, Very Great customer service from Cameron. This was the first time in a long time I went to a shoe store and the person knew how to do an exchange and pay the difference. I’m not going to name those other shoe stores.
Kelvin Walker
Kelvin Walker -Google user
3 months ago
Great customer service knowledgeable the store manager Hiram was very helpful
Grecia Cuellar
Grecia Cuellar -Google user
a year ago
My husband and I went to buy some workout clothes and everything was fine. The employees were available to help on the floor and checkout was easy enough and the employee checking us out asked if we wanted to join their rewards, we said no...Read More
tessy reyes
tessy reyes -Google user
a year ago
Who is the owner of this store???? Not manager but owner YOU NEED TO GO INTO YOUR STORE AND SEE HOW DIRTY IT IS this store is in Texas City on Palmer hwy…We went in to buy some shoes the check out counter is disgusting...Read More
Marissa Felix
Marissa Felix -Google user
3 years ago
I want to personally thank Hugo and the Hibbett family at this location for handling my order so professionally. I spoke with Hugo over the phone and he was very welcoming and kind. He took the time to listen to my issue, got my information...Read More
Lakeshia Robinson
Lakeshia Robinson -Google user
a year ago
Had a pickup order and was never notified if ready or not for 5 days. Decided to go in to cancel so I could get my money back.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments