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Chapman Ford is an used car dealer in Scottsdale, AZ.

Chapman Ford Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(2000 Reviews)
5
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1
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Kevin Lynch
Kevin Lynch -Google user
4 months ago
Purchase my F150 through Chapman and made some improvements to the suspension and appearance of the vehicle. Very happy with the sales team as well as the service department. No mechanical issues with the truck at all except I am disappointed with the adaptive cruise...Read More
A P
A P -Google user
Edited 2 months ago
Had an amazing experience purchasing my 2025 Ford Bronco Sport! Gregory Imanirabaruta was an absolute stellar salesman—he got straight to business, helped me negotiate the best rate possible, all while maintaining his charisma and …
Nic Campbell
Nic Campbell -Google user
2 months ago
Had a great experience at Chapman Ford. We did a lot of research about different Ford dealerships in the valley and we found a great deal on a new 2024 Ford Mustang GT. Saed walked us through everything and I’m really glad we decided to...Read More
Travis Berry
Travis Berry -Google user
Edited a month ago
This was my 7th truck purchase at this dealership. Steve Countryman and his team always deliver top-notch service. Car dealerships are like dentist offices, nobody really loves going, but when you have the right team making the process pressure-free, it’s like leaving a check-up with a...Read More
ZEPRAT GERNODT (ZEPRATGERNODT)
ZEPRAT GERNODT (ZEPRATGERNODT) -Google user
2 months ago
July 22, 2025 11:02 am Darryl Wesley was the Service Advisor whom was professional, friendly, and courteous from start to finish. I brought in a fleet vehicle (2024 Ford Escape) on July 21, 2025, at 7:00 a.m., which had given me some issues on July 19, 2025....Read More
Tom Hager
Tom Hager -Google user
4 months ago
Fantastic customer service by Emil no and the service crew. I arrived early and was greeted and taken care of right of way. I was directed to a very nice waiting room and my door code number was recovered earlier than expected.
Geoff Fischer
Geoff Fischer -Google user
Edited 4 months ago
We purchased a new F-250, Lariat from Chapman ford, 5/27/25. Kelly Cooper was our sales professional, she is definitely on top of her game. We can’t say enough about the awesome experience we had with Kelly’s guidance through the sales …
Alex Griffith
Alex Griffith -Google user
Edited a month ago
Ryan Johnson was absolutely great!! There system went down and he still was patient and understanding. He worked with us and got us to where we felt comfortable pricewise. It’s my second truck purchase there and I will continue to purchase my vehicles there....Read More
Ryan Bredeson
Ryan Bredeson -Google user
a month ago
I had a pretty good experience at Chapman. McKenna was great. I had a lot of questions and she went out of her way to get me the answers I was looking for. I would definitely recommend working with her and I’m happy with my...Read More
Terri Gilbert
Terri Gilbert -Google user
2 months ago
We came to look at the explorers and Baxter our salesman was fantastic. So helpful. We went home to compare different models and went back the next day looked at a few and made our purchase. The whole process was amazing. You won’t be sorry...Read More
Adam Perkins
Adam Perkins -Google user
5 months ago
The team at Chapman Ford exemplifies what top-tier service should be—efficient, detail-oriented, and consistently communicative. My service advisor, Tim Beal, went above and beyond to ensure every aspect of my visit was smooth and …
Lonne Osborn
Lonne Osborn -Google user
2 weeks ago
I recently purchased a used car from Chapman Ford. Eric Garcia was the initial salesperson. After that I spoke with Sara Schmoker. Honestly they were both super awesome! Very easy to deal with. I've purchased quite a few cars over...Read More
George Douvas
George Douvas -Google user
2 weeks ago
This is the second vehicle I purchased at Chapman Ford. I worked in the auto industry (manufacturers) for 35 years, focusing on dealer operations improvement and new vehicle sales and service processes. Despite the effort some dealerships never changed their ways. Chapman gets it. Their...Read More
Todd Hauck
Todd Hauck -Google user
a week ago
Was traveling from Ca and was experiencing some transmission problems on my 2018 F150...called Chapman Service dept. Got a next day appt., turned out I had total transmission failure...my service advisor Jud was very transparent, honest and professional...they completed the transmission removal/install the same day!...Read More
Rob West
Rob West -Google user
3 weeks ago
Never in all my years with automobiles and dealerships have I been treated with so much respect and kindness ever. The level of service and dedication to the customer was outstanding. I live a long way from this dealership but can’t imagine ever going anywhere...Read More
Nahel Al-Alou
Nahel Al-Alou -Google user
5 days ago
I had an excellent experience working with Jorge on leasing my new Ford F-150 Lightning! He was professional, knowledgeable, and made the entire process smooth and stress-free. Jorge took the time to answer all my questions, explained every …
melanie morris
melanie morris -Google user
2 months ago
After going to 2 previous Ford dealerships and being blown off, we went to Chapman Ford and what a difference… We were instantly greeted by the salesman Nate Kurtis and told him the exact car we wanted to see. He went and pulled it up...Read More
Renay “Kuromi Kittie” Kuamoo
Renay “Kuromi Kittie” Kuamoo -Google user
4 days ago
Sean Meon, our Advisor, did an exceptional job in customer service. Sean, kept us in the loop of everything. Even when I called back for something that wasn’t fix, Sean let me know, the part was ordered and it would be a very...Read More
Ryan Mardiros
Ryan Mardiros -Google user
2 months ago
My wife and I visited Chapman Ford as her lease with another brand was coming to an end, and she was very interested in the Ford Bronco. Upon arrival, we were greeted by our sales advisor, Eric, whose easygoing and pleasant demeanor …
Rob Silecchia
Rob Silecchia -Google user
2 months ago
I wanted to take a minute to thank Miguel and his team at the Quick Lane Service Center at Chapman Ford. I have had to bring my 16’ Ford Edge in several times for new tires, service and …

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Oil change
check icon Repair services

Amenities

check icon Gender-neutral restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly