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About

CB2 is a furniture store in San Jose, CA.

CB2 Review Summary

The summary was generated by AI, based on reviews.

CB2 offers a stylish selection of modern furniture and home décor, popular for its trendy designs and quality products. Customers appreciate the helpful staff and inviting store layout. While many praise the variety and unique pieces, some note higher prices and occasional delivery delays. Overall, it’s a favored spot for those seeking contemporary furnishings and a pleasant shopping experience.

Review Rating Chart

Google: 4.2/5

Yelp: 3.8/5

Facebook: 4.1/5

Trustpilot: 3.9/5

Birdeye: 4.0/5

Initializing review summary...

Reviews & Ratings

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3.7
(21 Reviews)
5
4
3
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1
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Polly Chan
Polly Chan -Google user
Edited 11 months ago
A very beautiful and design furniture store! The layout is also very ingenious. Some tableware, toiletries, and blankets are very good value for money. The store is comfortable, spacious and bright, and it is very comfortable to browse. The furniture is carefully decorated. There are...Read More
Nasibeh Nasiri
Nasibeh Nasiri -Google user
Edited 9 months ago
The customer service I received was extremely rude from Ernest, especially considering the issue was caused by store associates (him and Swathi). Despite reaching out for support, I received none. The CB2 regional manager assured me that Synchrony would resolve the matter within two billing...Read More
Mike X
Mike X -Google user
3 years ago
Alice Siah
Alice Siah -Google user
2 years ago
The store ppl are very nice and engaging. Lovely presentation. I often buy online and pick ups both inside the store or outside. They are always very quick and have great customer service. Thanks CB2!
Andrea Ysebert
Andrea Ysebert -Google user
a year ago
Always-friendly staff, and a beautiful store that I’m so thankful is closer than SF. Very quick for store pickups or convenient for browsing. Love this place.
Qinyao Mou
Qinyao Mou -Google user
2 years ago
I went to the store to check the sofa I saw online but the store doesn't have it. Rick is very engaging and went above and beyond to help me to figure out what materials, size and everything about the sofa, I ended up with...Read More
JennyBun
JennyBun -Google user
3 years ago
New store opened up and it's really well laid out! I'm excited to see how they change up furniture and decor in the coming seasons. There's also a good section dedicated to planters.
Blake
Blake -Google user
2 years ago
Christine and Nicole are rockstars! They came in clutch for last minute Xmas gifts and over the top wrapping to make it extra special. They are the best!!
Lana Orlova
Lana Orlova -Google user
3 years ago
The store is stunning! The most beautiful CB2 store I’ve been to! It felt like an art museum
Yolande Tian
Yolande Tian -Google user
a year ago
Valeria is amazing! Very nice and caring:)
Juliane Krebs
Juliane Krebs -Google user
2 years ago
Great store....
Alagu Muthuraman
Alagu Muthuraman -Google user
a year ago
Claire Warner Rigodanzo
Claire Warner Rigodanzo -Google user
2 years ago
Kim Stuart
Kim Stuart -Google user
2 years ago
Maybe it's a high traffic location, but every piece of light colored furniture is dirty.
Linda Yee
Linda Yee -Google user
2 years ago
Hesam
Hesam -Google user
7 months ago
Anand Byrappagari
Anand Byrappagari -Google user
3 years ago
Robin Phang
Robin Phang -Google user
a month ago
I ordered a flatware set that was backordered. When it finally arrived, the box was open, and several spoons were missing. On top of that, I was told I needed to come into the store to return it before a replacement could be ordered—which was...Read More
Masha
Masha -Google user
a month ago
Visited the store and had questions about sofa purchase. A sale representative was chatting with a friend and refused to answer my question. She sent me to look for another representative and there was no one else in the store. I am very shocked by...Read More
Jane Liu
Jane Liu -Google user
a year ago
Staff seemed cold and unfriendly. They selectively choose who to greet and I was ignored. I'm moving to the Bay Area for a new job and need to furnish my apartment, but I would not feel comfortable buying here.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
Wheelchair accessible seating

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly