Guys, please if you care about your electronics do not go here!!! Early December my boyfriend brought our son’s iPad battery to be replaced. They told us they would call us within two weeks and never did. We gave them some additional time thinking maybe...
Read More
Guys, please if you care about your electronics do not go here!!! Early December my boyfriend brought our son’s iPad battery to be replaced. They told us they would call us within two weeks and never did. We gave them some additional time thinking maybe they were busy. We finally go in the beginning of January and they tell my boyfriend they can’t find our son’s iPad. After two hours they told my boyfriend that they think the employee quit and stole the iPad and that they would replace it with the the same one. Then they told my boyfriend it was lost in transit. I don’t understand how they had two different stories they kept going back-and-forth apparently. A week later, we picked it up and tried to reconnect it to Verizon, so my son can continue having Internet service, but the one they gave us was locked and had no sim. To make matters worse, the one they gave us had a whole bunch of dents in the back, but I let it go being that it was only cosmetic. When my boyfriend returned the iPad to the store and told them that we connect this that it’s basically a useless iPad. They refused to replace it for us and said they can only give us $150. Seriously, they are so stupid. What good can that actually do? Evb if I were to buy a new one for $400 why should it be our responsibility to pay the difference when they admitted to my boyfriend’s face that lost or stole it. Honestly, if we didn’t have insurance, I would’ve filed a police report and took them to small claims court but please if you care about your Bring it here to be fixed! I still plan to contact the BBB over this matter.