I was in the market to buy a new vehicle, the last time I bought a new vehicle was 30 years ago. This alone was a very stressful event for me. After months of researching, test driving, and looking over a gamet of vehicle options,...
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I was in the market to buy a new vehicle, the last time I bought a new vehicle was 30 years ago. This alone was a very stressful event for me. After months of researching, test driving, and looking over a gamet of vehicle options, I finally settled on the Forester Touring. I live on the south side of Hampton Roads, and only one "cascade green" was available at a competitor. I did some research and found that Casey had three in stock. All in a different color. So, I made an appointment online to meet with Cameron first thing the next morning. I drove 36 miles out of my way to just look at these cars. Long story short, the Casey team pulled together and had me driving off in a brand new car that same day. I even struggled with which color to pick. Thank you to Courtney and Cameron, the sales team; Paul in finance; and Michaela, the delivery specialist. Everyone here was friendly, helpful, and welcoming. This is a small dealership and really no pressure sale tactics here. I am glad I ended up here, I got a better deal and better color. I'm now a Subie. Courtney was great at reviewing the car functions before I drove off the lot. I really appreciated having the follow-up appointment with Michaela to further go over any questions I had. I also have peace of mind for free oil changes and free state inspections.
Update: after a year buying my new Subaru; the whole team still are friendly, knowledgeable, and helpful. They have been great at honoring the free oil changes. I can't wait to see the new location open this year.