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Casey Subaru is an used car dealer in Newport News, VA.

Casey Subaru Review Summary

The summary is generated by AI, based on reviews.

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4.6
(1855 Reviews)
5
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1
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Seth Rhyne
Seth Rhyne -Google user
a month ago
Went to Casey Subaru after returning from overseas not knowing what car we wanted. After just a few minutes of conversation Lonnie had us browsing multiple cars that not only fit our family and style but budget as well. Test drives occurred, and a few...Read More
John Hannan
John Hannan -Google user
Edited 5 months ago
I was in the market to buy a new vehicle, the last time I bought a new vehicle was 30 years ago. This alone was a very stressful event for me. After months of researching, test driving, and looking over a gamet of vehicle options,...Read More
brock Vazquez
brock Vazquez -Google user
2 years ago
There are not enough stars to rate this Dealership, I would give 10 stars if I could. They are truly off the charts. I will never buy another vehicle anywhere else and I make that abundantly clear to any and everyone who will listen! We...Read More
Jim Wright
Jim Wright -Google user
8 months ago
Great experience and great people. See Willie for sales. He is a 25yr US Army veteran and old school like me. Highly recommend him. Love our new Suburu Outback Premium.
Craig Politte
Craig Politte -Google user
2 years ago
I'm sure the team at Casey Subaru was highly annoyed by me. I came in 3 times in 4 days. On each visit, I changed my vehicle of interest (sometimes twice per visit). When it was all done, I drove home my new...Read More
Leah Greene
Leah Greene -Google user
3 weeks ago
Very helpful. Not pushy. Listened to what I wanted and found my new car without having to test drive too many. And I love my new Forester Hybrid! It’s beautiful and drives so smooth.
Donna Fontes
Donna Fontes -Google user
2 months ago
Exceptional Experience with Eric Smedberg at Casey Subaru! I recently purchased a Subaru Crosstrek Wilderness from Casey Subaru, and I couldn’t be happier with the experience—thanks entirely to Eric Smedberg! From the moment I stepped onto the lot, Eric was friendly, knowledgeable, and genuinely committed to...Read More
bridget myers
bridget myers -Google user
a month ago
Excellent experience while shopping for a vehicle. Both the sales associate Jason and manager Donnie were very patient with me , I am very picky, during multiple visits until I finally found the perfect one.
Jim Sloan
Jim Sloan -Google user
5 months ago
I’ve purchased 8 vehicles in last 12 years and by far this was the best buying experience! They know what it takes to sell without pressure or gimmicks. Even the technology education was first notch to a not so tech guy. I’ll recommend and...Read More
Nuru Hunter
Nuru Hunter -Google user
6 months ago
MJ, my sales person was awesome. He explained all the features of the car and got me set up with the starlink app before I drove away in my new Outback. The service and follow up has been great so far. I’d definitely recommend buying...Read More
Jackie Hall
Jackie Hall -Google user
a year ago
In Michelle’s absence Courtney, Caleb and Will exhibited excellent customer service, very knowledgeable and courteous. The absolute best car purchase experience ever. I have driven many vehicles, but never had the experience of pure joy! Best decision ever. I love my Subaru 🥰❤️ …
Richard A
Richard A -Google user
9 months ago
I had been avoiding Casey since 2006 when I had a bad experience with their Honda dealership but decided it was time to let bygones be bygone. Really glad I did. I went to the lot, saw the car I wanted,...Read More
Margaret A Owen
Margaret A Owen -Google user
Edited a month ago
Cam and Eric were very attentive and extremely informative. Eric answered all my detailed questions and offered instruction in the use of the various automated systems in the car. He was pleasant and interested in my concerns. He and Cam both are...Read More
Clarence Seay
Clarence Seay -Google user
4 months ago
I began this experience by looking for a reliable vehicle for my daughter. I found something I liked at Casey's and went to the lot to vet the vehicle. I was met by Jason and we proceeded. I value an organization and people who appreciate...Read More
Angela DeBoskey
Angela DeBoskey -Google user
3 months ago
Wow! What a focus on customer service. From Gerard answering our call to the team that took our keys and worked on our Outback - all were excellent, friendly and went way above what was expected. I haven’t seen customer service and a true culture...Read More
Laura Miller
Laura Miller -Google user
3 months ago
Staff was very pleasant each visit. Further car questions need to go right to a salesperson, as the auto response service doesn’t respond to particular questions, even though they said it would be passed on. Mr. Lewis was very helpful and always returned my calls with...Read More
erin pyle
erin pyle -Google user
Edited 4 months ago
Outstanding service by Sheree! In addition to being proactive and ensuring our new tires arrived prior to appointment, she caught that we were due for our free oil change, called while we were out waiting for tire install to finish, and …
James Coleman
James Coleman -Google user
Edited 5 months ago
I was warmly greeted by a Casey Subaru employee (Michaela) who wasn't a sales rep and given assistance right away. I was introduced to Evan and he made the entire process easy to follow. He was sales insistent and not providing any pressure …
Vanda
Vanda -Google user
4 months ago
My new Subaru is my second one. I purchased my first Subaru from Casey Subaru. I loved that car so I bought another 7 years later. I had such a good experience the first time that I went back to Casey...Read More
Donna Penne
Donna Penne -Google user
4 months ago
Our purchase of a previously owned Outback was quick and easy. Willie was awesome, no pressure sales. We rarely purchase add on warranties but the manager's offer was just too good to turn down.

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments