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Capitol South Chrysler Dodge Jeep Ram is a car dealer in New London, CT.

Capitol South Chrysler Dodge Jeep Ram Review Summary

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4.3
(217 Reviews)
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luis Barragan
luis Barragan
2 days ago
Thank you, Ryan, for helping us throughout the entire process. We needed a reliable family car for our growing family, and you made the experience seamless and stress-free. We also loved how kid-friendly the place was—our 14-month-old absolutely enjoyed the playroom! We truly appreciate your...Read More
Edward Nuñez
Edward Nuñez
3 months ago
I worked with David at Capitol South and he was fantastic! He was super friendly, patient, and made the whole process easy. He took the time to understand what I needed and found the perfect car for me. I ended up trading in my 2013...Read More
Kevin Hildreth
Kevin Hildreth
2 years ago
Justin Shaw
Justin Shaw
2 days ago
Purchased a 2024 jeep from this group. Took a test drive and thoroughly inspected the vehicle before completing my paperwork. The day before I decided to pick it up, I was shown a completely different vehicle and told that it was the one I was...Read More
Avl La
Avl La
a month ago
I purchased Grand Cherokee working with Ryan at Capitol South and he was great! He is friendly, Professional and took time to listen to exactly what we were looking for.The manager, the finance department and the entire staff were Awesome! And went out of...Read More
Simon Makuchowski
Simon Makuchowski
5 months ago
Yet again, another horrible experience. Luckily this time it did not cost us hundreds of dollars and weeks of shop time. The simple process of trying to get a quote over the phone, just something rough, was ridiculous. Melissa was demeaning and rude. I...Read More
Sandy Sullivan
Sandy Sullivan
3 months ago
Got a quote from Kate a headlight bulb on a Dodge Challenger which they said was also an after market was $1,278. Not being stupid as this also didn't include installation called other places and while they all laughed at that price I got...Read More
skeeter
skeeter
2 weeks ago
ben and the team are real human beings that got me a great deal on a 2025 ram 1500.the only thing that remains is if stellantis still builds a top caliber product to match the top quality sales team
Tiffany
Tiffany
6 months ago
I remember taking my truck here bc my check engine light was on as well as my ABS light and my AC wasn’t blowing through the back vents. They charged me for a diagnostic, I brought the vehicle back in for service and was charged...Read More
Jennifer Ketcham
Jennifer Ketcham
5 months ago
Awful service department. Couldn't get an explanation on anything. When asking about the problem we were given multiple explanations which made no sense. Each person told us something different. I was never quoted a price when dropping of, just that I might be responsible for...Read More
Justin Kolashuk
Justin Kolashuk -Local Guide
9 months ago
I had my pinion seal done at local shop, they failed to refill my rear end, causing all the bearings to starve and fail. I called and made an appointment to diagnosis and repair. They squeezed me in their busy schedule within a few days...Read More
Eileen Milano
Eileen Milano
a year ago
Very disappointed. I will happily and privately give you the name of who I worked with. I just don’t want to mention her by name!Just had an upsetting experience at Secor Service for Chrysler, Dodge and Jeep. They managed to get my...Read More
Ashley C
Ashley C -Local Guide
10 months ago
O stars…They never completed my bodywork! Insurance sent me here after collision for repairs, they took 3 times longer than they estimated to complete my work, even though they picked the date they were ready to start and had all the parts. Had to call...Read More
Kimberly Goodman
Kimberly Goodman -Local Guide
a year ago
I’ve been to the Jeep dealerships in NJ, NY and now CT for maintenance on my vehicle. I have never received such poor service until I went to this particular dealership. They expect their customers to be psychic as they don’t not guide beforehand or...Read More
Shayan Ahmadian
Shayan Ahmadian
2 years ago
Took my truck there because I was hearing a clunking noise that would come and go on occasions from front driver side suspension. No issues with alignment or steering and it handled well. I took it to dealer just to get ahead of...Read More
Nick T
Nick T -Local Guide
2 years ago
Worked with Laura in sales and she was great. She went above and beyond helping us research a vehicle. We ended up not buying here but that’s cause we were picking between a Highlander and a Pilot and went with the Highlander which was elsewhere....Read More
James Johnson
James Johnson -Local Guide
2 years ago
On a recent trip to CT we had an issue with our Jeep Wrangler. The automatic transmission wouldn't shift correctly.  I called the Service Dept at Secor Jeep in New London.  The staff were polite and  accommodated us in a timely fashion.  We made transportation...Read More
Monica Nichols
Monica Nichols
a year ago
After bringing my jeep to Trioano with many disappointments, I decided it was time to try another dealership and I am happy I did. Secor service dept and Vita have been very helpful and transparent with all repairs on my jeep and thorough. They have...Read More
Yve Silvestri
Yve Silvestri -Local Guide
a year ago
Today, I took my 2022 RAM 2500 for a Recall warranty. So, I decided to also add an oil change and have the tires rotated. Before I went in, I labeled my tires 1, 2, 3,4. Two hours later, when they were finished, I...Read More
Timothy Grills
Timothy Grills
2 years ago
I needed to service my vehicle for a cracked starter plate. The job required the removal of the transmission to repair the part. I was quoted a price for the repair and a loaner vehicle while my vehicle was in the shop. The part...Read More
Patricia Raffaelli
Patricia Raffaelli
2 years ago
Very personable sales staff that took the time to explain all my options and weren't pushy. They were curtious and respectful of my time as well which was greatly appreciated as I am a very busy nurse. Really, by far, the easiest car buying experience...Read More
Sam H
Sam H
2 years ago
I just bought my first Jeep this past weekend and I couldn’t be happier. Chris made the process incredibly smooth. Before we even talked numbers he let me take the Jeep for a couple of hours to ensure it was the right fit. Easiest car...Read More
Greg Haymond
Greg Haymond -Local Guide
a year ago
Thank you to Mitch and Steve for suggesting I come in today (even though they were booked up). I have be receiving notifications of “Powertrain failure” on my 2022 RAM 4500 diesel truck (even though I didn’t have a check engine light).Mitch suggested that if...Read More
Dave
Dave -Local Guide
4 years ago
By far the #1 place to get your car serviced. They are all friendly, very helpful, and they make sure they keep you up to date on everything that is going on with you vehicle. I would travel a long ways to come back to...Read More
Joseph Veilleux
Joseph Veilleux -Local Guide
a year ago
I have never had an unpleasant experience here. I have purchased a couple used cars from here in the past few years and they have been top-notch. The sales team is wonderful and always greet you with a smile. They will take care of any...Read More
Geoff Sheppard
Geoff Sheppard
2 years ago
Horrible customer service with their service department. The issue (electronic throttle) is covered under warranty but they will not cover the cost of a rental vehicle for the three weeks that it will take them to fix the issue. The guy I spoke with was...Read More
Heather Kopp
Heather Kopp -Local Guide
4 years ago
We bought 2 cars from this dealership in the last 4 years, and were very happy with our purchases. Unfortunately, when we were looking to buy again, we weren’t able to make that happen. Mark, our salesman, was incredibly nice. But, the truck we were...Read More
Dave Driscoll
Dave Driscoll -Local Guide
2 years ago
Service manager tried to avoid doing work for my car because it was old. Avoided me, didn't return calls and leaned real hard towards selling me a new car. When I said no thank you and asked, again, for just a quote it was close...Read More
Jane McCurdy
Jane McCurdy
8 years ago
I called with concerns about my 1 year old Chrysler Town and Country Van shifting properly. Every person I spoke with in the service department was extremely pleasant. They offered to bring me home when I dropped off the car. They provided a...Read More
Art Barr
Art Barr
2 years ago
Secor Jeep service center in New London CT did a great job and was able to diagnose and solve the issue that was causing electrical problems with my JGC. They were able to schedule a quick appointment after Christmas and return my vehicle in...Read More
sherp acabra
sherp acabra
2 years ago
On an adventure to buy 2 vehicles in a heat wave. First dealership across the street.( No names) hahaha. Sales staff didn't want to leave the AC. My son will remember that forever. Second stop was Secor and the sales staff was very helpful and...Read More

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Accessibility

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check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

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Payments

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Parking

check icon Free parking lot
check icon Free street parking