Caution: You may hear a very strange theory from their EXPERTS (sales, not pharmacists, of course) when your medication does not work.
I purchased some generic medication from Canadian Drug Express (CDE), and it did not work at all. Using the same prescription, I got the...
Read MoreCaution: You may hear a very strange theory from their EXPERTS (sales, not pharmacists, of course) when your medication does not work.
I purchased some generic medication from Canadian Drug Express (CDE), and it did not work at all. Using the same prescription, I got the same generic medication at a local Walgreens, and this worked so well. Wondering why I had so much different results from the same prescription medication, I called CDE. The first thing I heard was that I would not get a refund though I did not even mention that. Second, I was told by multiple people that different generic medications made by different manufacturers might use different filling materials and different dyes, and the different fillers and dyes could cause the issue. They even asked me to talk to my doctor. My doctor told me that he never heard such a thing. He confirmed that generic medication should have the SAME active ingredients, and the filler and dye should not interfere with what the active ingredients should do. Once I deliver what I had heard from my doctor to them, I was then asked to bring this question to my pharmacists because doctors are not scientists, but pharmacists are. I did reach out to my pharmacist, and he told me the same. A certain filler or dye should not interfere with active ingredients. I even spoke with someone at the FDA. Now the CDE told me that they had never said about filler or dye effect on medication, but they said that different generic medications might have different colors and shapes.
While understanding that some medications may work better for some people, what they say and do sounds very untrustworthy. All they offered was to sell more brand name medications at a discounted price. Why should I spend more money on them? I will let them keep my $240. I now understand why they did not accept credit cards. I hope you will not make the same mistake I made.
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