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Call Direction Website Reviews

About

C.Y Flooring is a wood and laminate flooring supplier in Cerritos, CA.

C.Y Flooring Review Summary

The summary was generated by AI, based on reviews.

Pros

C.Y Flooring has received praise for their exceptional customer service, with many customers reporting friendly and helpful staff who go above and beyond to ensure their needs are met. The quality of their flooring products is also a major plus, with many reviewers raving about the durability and aesthetic appeal of their installations. Additionally, the company's competitive pricing and flexible financing options have made them a popular choice for those on a budget.

Cons

Some customers have reported issues with the installation process, citing delays and miscommunication with the installation team. A few reviewers have also mentioned that the company's return and refund policies can be unclear or difficult to navigate. Furthermore, some customers have expressed disappointment with the limited selection of certain flooring types and styles.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Angie's List: 4.3/5

Houzz: 4.6/5

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Reviews & Ratings

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3.8
(32 Reviews)
5
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James Lee
James Lee -Google user
5 years ago
Good price , good qlty
LAGilbert
LAGilbert -Google user
5 years ago
Good price, good quality compare with Homedepot
Erik Bottema
Erik Bottema -Google user
6 years ago
Have purchased a lot from this location in the past and they recently raised their prices way above their LA location, like 25 cents a square foot more. They wanted to make a copy of my driver's license to pay with my credit card. I...Read More
daniel nunez
daniel nunez -Google user
4 weeks ago
Good place to buy flooring
Ashley Kim
Ashley Kim -Google user
6 years ago
Do not buy with cash!! They charge 25% restocking fee even unopen box items. All of CY flooring branches do not have management to take care of product warranty or customer care. They do not take responsibility.
Diem nguyen
Diem nguyen -Google user
3 years ago
Too expensive. they charge $10 per tube of glue and lowes has it for $6 same brand. I refuse to buy so he reduces the price but wants cash
ariel dumse
ariel dumse -Google user
3 years ago
Prices are not like before I been buying here for the last 5 6 years , now their cheapest products are more expensive than other companies also the service at downtown location it got worse they are slow and the office workers don't speak properly...Read More
Vanessa Serrano
Vanessa Serrano -Google user
4 years ago
Give the lady back her money! Everyone, watch Channel 5 news about their treatment of a senior customer ! You need to retrain your staff , no one should be treated so rudely and also cheated!
David Jarmusz
David Jarmusz -Google user
2 years ago
Sucks! Product & service sucks No return offered as they offered, 6 boxes to return & was told no. Brand new, no return. NO CY flooring. Find another supplier, no CY!!
Pamela Wade
Pamela Wade -Google user
4 years ago
Beware this store cheats people. Watch KTLAs report on them. Rude and cheaters!!!!!

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit