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Build-A-Bear Workshop is a toy store in Manchester, CT.

Build-A-Bear Workshop Review Summary

The summary is generated by AI, based on reviews.

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4.6
(142 Reviews)
5
4
3
2
1
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T H
T H -Google user
2 years ago
Have been bringing my kids here since they were small, and still, we like to get new stuffed animals. They are cute, many to choose from, then it gets stuffed, you put a heartbeat in it or a voice box. Then you wash it and...Read More
Alissa Stone
Alissa Stone -Google user
6 years ago
They are fantasy with people of all ages even getting my little sister who frowns at six flags to smile and enjoy the experience. I didnt catch his name but the guy who works there who has his nails painted is the best and is...Read More
Monica
Monica -Google user
4 years ago
My son enjoyed it. Friendly staff
Aiden “AKNITZ”
Aiden “AKNITZ” -Google user
2 months ago
sam the AM, was beyond words amazing! she helped us find a price efficient bear, and got us through the whole building process so fast!! seriously an asset to the company, the other 2 amazing lady’s behind the desk on 6/26/2025 where just as amazing!...Read More
Gianna Mannetti
Gianna Mannetti -Google user
9 months ago
Samantha provides outstanding customer service, she went above and beyond for my 18 mo old son. She is personable & welcoming. She is by far an asset to your company and location. Thank you for making Christmas magic happen for my boy! Happy holidays to...Read More
Papi Morcilla
Papi Morcilla -Google user
a year ago
they were really nice and helped me pick out a gift for my fiance. the store was busy but they made me feel important. Quick and friendly staff here
Dennis Walnut
Dennis Walnut -Google user
4 months ago
My son loves his build a bear for his birthday. The big 7 🎉🎉🎉 …
Christina Zurcher
Christina Zurcher -Google user
5 years ago
Awesome staff. The store gets busy quite a lot. Today for example was two days after Christmas and it was bonkers! But the staff was ready for it,on point and ready to help. My daughter and I never waited very long for anything and they...Read More
Wass Whamah
Wass Whamah -Google user
5 years ago
Really cool way to spend an hour or so with any younger kids in the family. I have brought my daughter and nephew here a number of time(s) and also attended a birthday party. The bear selection is large with an immense selection of outfits...Read More
Michelle Blauvelt
Michelle Blauvelt -Google user
3 years ago
Legacy store for us. My oldest is 21 this year. We would bring her when she was little. Same store. Always a great experience. Now my oldest is taking her younger sister to build a bear, same store, to get her little sister build a...Read More
Rachel Cupe
Rachel Cupe -Google user
3 years ago
The lady working was super nice, and greets you as you enter the store, and let's you know she can help with anything you need. The store is clean. My daughter loved it! We will be going back.
jaimie Arnold
jaimie Arnold -Google user
2 years ago
The employees make the experience even better than it already it. My child loved picking out a bear and it's accessories. As well as getting to help build the bear.
Sabyl Sanchez
Sabyl Sanchez -Google user
2 years ago
Really enjoy bringing my son here. Always a great experience with kind workers to help and offer assistance. Have a wonderful time everytime we visit.
Melissa Gosselin
Melissa Gosselin -Google user
2 years ago
Came today for my daughter's birthday and both the girls working made it so much fun and made her birthday even more special!
Artemmys Alejos
Artemmys Alejos -Google user
3 years ago
The employees were incredibly friendly and personable. The place is clean and there was hand sanitizer readily available in various places around the store. 10/10
Matthew Scranton
Matthew Scranton -Google user
3 months ago
Staff a great with kids!
Rebekah Shaw
Rebekah Shaw -Google user
4 years ago
Great selections and the staff is very friendly. They have good precautions in place for social distancing that still allow the kids to have a fun experience.
Sheila Powell
Sheila Powell -Google user
a year ago
Staff was wonderful and made the experience for my great grandson's first visit to Build a Bear a visual memory
Theresa Featherstone
Theresa Featherstone -Google user
7 years ago
Yesterday was the first time bring my three year old and one year old and we loved it. I'm planning on going back . Great prices and great staff.
Benjamin Mercado
Benjamin Mercado -Google user
2 years ago
An awesome experience for your kids. Just be warned though you're definitely going to spend more money than you plan to.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments