Expensive for low quality items, and terrible customer service. Ordered a hoodie and two types of shirts from a high school “fan gear” store run by this company. One shirt, cotton adult men’s large, the logo is way too small for the shirt and looks...
Read MoreExpensive for low quality items, and terrible customer service. Ordered a hoodie and two types of shirts from a high school “fan gear” store run by this company. One shirt, cotton adult men’s large, the logo is way too small for the shirt and looks like it’s for a women’s small or child size, should have been adjusted to be proportional with the clothing size. The other shirt is a different material, some kind of sport material, and is see through. The hoodie is stiff and uncomfortable with zero stretch.
The see through shirt was ordered customized with player’s name and number on the back but it was printed on another person’s order (they reached out to us but the shirt sizes are not the same so we couldn’t swap). We both attempted to correct the issue. The rep I called said it would be processed in 48 hours. Over 3 weeks later it’s not ready and will not ship for 2 more weeks after the season has basically ended. Zero responsibility for their company’s error, no offer to refund or offer to expedite the new order, just “sorry for the inconvenience”. Will not order from them again.
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