Reviews (866) 897-8274 Call Direction Website Photos About
Call Direction Website Reviews

About

Bruckner's Mack & Volvo is a truck dealer in Monroe, LA.

Bruckner's Mack & Volvo Review Summary

The summary was generated by AI, based on reviews.

Bruckner's Mack & Volvo is a reliable truck dealer with a wide range of inventory and a knowledgeable sales team. Customers praise their transparent pricing, efficient service, and welcoming atmosphere. Some reviewers mention minor issues with communication, but overall, the dealership is known for its professionalism and commitment to customer satisfaction.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

DealerRater: 4.7/5

Facebook: 4.5/5

Edmunds: 4.5/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.4
(121 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Ernest Wilson Jr.
Ernest Wilson Jr. -Google user
a year ago
I manage over 16 trucks and 17 trailers. All of our trucks are Mack's so we do a great deal of business with bruckners. Any time I need something big or small they jump right on it. Clint has been my number one guy...Read More
Kelly Shanas
Kelly Shanas -Google user
3 years ago
Clint and his staff in Monroe are amazing! They are always efficient in diagnosing our trucks problems and getting them back on the road quickly! Couldn't ask for better service! They have Gorilla Tactics' business for life! Jason & Kelly Shanas
Neal Smith
Neal Smith -Google user
5 years ago
Monroe Bruckners Customer Service Excellence begins with Receptionist Shelia smiling through the phone lines. Service Writer Amanda gets equipment in fast. Service Manager Clint takes a Friendly No-Nonsense approach to every repair saving my company downtime and money. Knowledgeable Technicians in the shop priceless....Read More
David Vargas
David Vargas -Google user
4 weeks ago
I'm a company driver for out of Florida. I was there yesterday to get a software update on my Mack truck. Everyone at the front desk was very friendly and helpful and even offered coffee. But, the tech that worked on my truck...Read More
Steven Gann
Steven Gann -Google user
3 months ago
Great place, great service. Shout out to Nick. Really good tech. I would definitely suggest.
Dylan Harvey
Dylan Harvey -Google user
10 months ago
From the time I walked in the door to any time I’ve called, the service and respect was out of this world. Matt always had an update for me and kept me in the loop about everything going on with my truck. He was honest,...Read More
dhami kamal
dhami kamal -Google user
3 months ago
they very good to deal with everyone and 5 stars for the guy name ( Matthew Henson )he is very help full & friendly 🫡 …
Patrick Kennedy
Patrick Kennedy -Google user
11 months ago
I had recently had a light repaired and it was failing again. My company called them while I was in route. When I arrived they met me before I could enter the building. As I went inside for the requisite paperwork, the repairman started looking...Read More
Bo Guiette
Bo Guiette -Google user
11 months ago
Service department is FANTASTIC! Came in with DPF/SCR problems. Great communication with what the problems were, parts availability, and cost. Estimates at the beginning of repair were close to final bill. Clean facilities. I will be back in the future. Thank you Bruckners!
douglas drungo
douglas drungo -Google user
10 months ago
Went to service department today Matt and lady working with him were really nice...Mr Clint always takes care of my needs....
Maciej Gustab
Maciej Gustab -Google user
a year ago
Wonderful people, unlike any other dealership I’ve ever been to. They actually care about the customer and find outside the box solutions. No wait today and one very happy customer! Fair pricing also.
Michelle Bethel
Michelle Bethel -Google user
7 years ago
Everything happens for a reason & we ended up broke down here for just that! Never have we experienced a shop like this! We bought our first truck and ended up having some issues and boy oh boy has the staff here gone out of...Read More
Dennis Johnson
Dennis Johnson -Google user
2 years ago
We had the steer box start leaking oil. They took the truck right in and confirmed what we needed to replace the part. Parts were on back order. They found an after market. The supplier dropped the ball. So we called our mechanic and he...Read More
Barry Weems
Barry Weems -Google user
3 years ago
I have been dealing with shop for many years and the service manager Mitch is truly very knowledgeable. The mechanics he has working for him are also very knowledgeable guys and have always fixed any problems that I have had. This shop has also gotten...Read More
JusBurninItDown Smothers
JusBurninItDown Smothers -Google user
3 years ago
I do not recommend doing business with this shop! The staff is Friendly but the work I received was less than satisfactory! I went in to have an A/C compressor replaced the mechanic said I also needed to replace the air dryer which I was...Read More
Jonathan Sewah
Jonathan Sewah -Google user
3 years ago
This is hands down the best Volvo Semi Truck Dealer you can ask for! Clint the service manager was extremely helpful. He did not rest until he know exactly what had to be done on the truck. This dealer is very honest they did not...Read More
Leo Dima
Leo Dima -Google user
6 years ago
Excellent service and reasonable price at this dealership in Monroe. Jim and Patrick went beyond and above to have the truck repaired in due time and addressed the issues with professionalism and care. I will definitely recommend this shop and I will be back.
Marc Hawk
Marc Hawk -Google user
3 years ago
I have nothing but good things to say about Bruckner's and would like to publicly thank Mr. Adams and his team for always being able to support my maintenance needs on both our trucks and trailers. These guys go out of their way to make...Read More
John Sheriff
John Sheriff -Google user
3 years ago
Nice place, great staff. They were very helpful and knowledgeable about the trucks they work on. But trying to get a 53foot trailer in there is a test of all your abilities. And if you are into crappie fishing it's the place to be for...Read More
paul womack
paul womack -Google user
6 years ago
The Service personnel here at Monroe LA were awesome. I’ve been having a major issues with bad fuel mileage and hearing a periodic transmission whining noise with my new 2018 VNL780 since I purchase it in December. I thought was a problem...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards