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Brook Mays Music is a music store in McKinney, TX.

Brook Mays Music Review Summary

The summary is generated by AI, based on reviews.

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4.8
(11 Reviews)
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9milly kitty
9milly kitty -Google user
4 months ago
i only came in for a viola mute, an inexpensive yet obscure orchestral accessory.. but the staff happily went above and beyond to make sure that it fit my instrument which i did NOT bring with me. this means they had to dig to find...Read More
Silas Urban
Silas Urban -Google user
2 months ago
Love the repair technicians at this shop. I’ve had to bring my instrument in a couple of times for adjustments and issues, and both times the repair techs have been able to do it in a matter of minutes. I refered another friend here who...Read More
sarika s
sarika s -Google user
4 months ago
Excellent customer service here compared to other Brook Mays Music locations.Have been renting with brooks May for few years. My daughter’s clarinet had issue which other location turned down to address, but the manager at McKinney location actually replaced the whole instrument and rented her...Read More
Richard Ray Feury
Richard Ray Feury -Google user
3 months ago
Buyer Beware. Terrible customer service. I ordered an item online. I was told that this would ship 4 days after I ordered it. It did not. When ordered I never got notified that it had shipped for 13 days! Brooks kept making excuses saying they were waiting on a...Read More
Brittany Byars
Brittany Byars -Google user
6 months ago
Doug is super knowledgeable and always willing to go the extra mile. He is THE GUY for school band!
Allison Wright
Allison Wright -Google user
9 months ago
Customer service here is awesome! I stopped by to ask a few questions and they were super helpful and knowledgable. Highly recommend this store! Doug, Jeffrey and Spencer were very kind.
Rebecca Zottneck
Rebecca Zottneck -Google user
2 years ago
We tried Brook Mays for my middle schooler's bassoon reeds. Excellent service! We were given some tips to make the reeds last longer and they were very willing to let us inspect the reeds before purchasing (even getting out a bocal to make sure they...Read More
Kathryne Suhar
Kathryne Suhar -Google user
2 years ago
When Brook Mays first started, purchasing an instrument ment you could buy student instruments, as well as guitars and pianos. Today, they ONLY deal with student instruments specifically for BAND and ORCHESTRA. THEY DO NOT SELL ANYTHING FOR GUITARS AND PIANOS. There are even signs...Read More
Lee Bednar
Lee Bednar -Google user
2 years ago
Quick visit but helpful, knowledgeable staff. We'll be back.
Moses Antony
Moses Antony -Google user
a year ago
Very prompt service, every time.

Features

Service options

check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible parking lot

Payments

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check icon Credit cards
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check icon NFC mobile payments

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