I needed a phone really bad. Just had not had the time to go get one. My phone carrier is Boost Mobile. I recieved a phone call from Carlo with Boost Mobile in Gallatin, TN. Carlo personally called to let me know that it was...
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I needed a phone really bad. Just had not had the time to go get one. My phone carrier is Boost Mobile. I recieved a phone call from Carlo with Boost Mobile in Gallatin, TN. Carlo personally called to let me know that it was time for me to get a phone upgrade. I was so surprised! No one has ever taken the time to call and let me know it was time for an upgrade!!!! He was very nice and polite. He gave me all the information I needed to get a new phone. I went in but he wasn't working. His manager was and he was great. He helped me purchase my phone and then he set the phone up for me. The manager even realized that I had an even bigger discount for my phone!!! I was so surprised. The manager was so helpful and so nice. The store got busy and I told him I would come back. He told me when Carlo would be at the store. I came in to see Carlo and he finished setting my phone up for me. He was so polite and new everything about the phone. He explained my phone to me and showed me where the new features were. He never made any changes to my phone without asking my permission then showed me how to do it. He even removed features from my phone that I didn't need that slowed my phone down. I really appreciated his time and his help! Carlo did such a great job helping me. Ask for Carlo if you need help or a new phone! The store is great!