GREAT customer service, the kind that is hard to find. I worked with John
on my project and he was great. I had already been to two other glass places and was very disappointed. Neither one had anything they stocked to fit my...
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GREAT customer service, the kind that is hard to find. I worked with John
on my project and he was great. I had already been to two other glass places and was very disappointed. Neither one had anything they stocked to fit my needs and they had no suggestions for me on how to solve my problem or another place I could go. I was hesitant to try Bolingbrook Glass and Mirror because they are a large shop and I was looking for the good old fashioned customer service that only the "mom and pop" places give you. But John convinced me otherwise. From my first phone call he offered me several suggestions, he even had a "special order" sample brought in for me to look at. After looking at what they had in stock and the special order sample, we knew we needed to find another solution. John then showed me how I could customize the glass I already had, without purchasing anything new. He may not have made any money from me on that day, but he did gain a customer for life and word of mouth advertising.
Thank you John