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Bob Smith Toyota is an used car dealer in La Crescenta-Montrose, CA.

Bob Smith Toyota Review Summary

The summary was generated by AI, based on reviews.

Bob Smith Toyota is a reputable dealership, known for its transparent sales process and knowledgeable staff. Customers praise the wide selection of vehicles and competitive pricing.

Review Rating Chart

Google: 4.5/5

Yelp: 4.2/5

Edmunds: 4.5/5

DealerRater: 4.7/5

Cars.com: 4.3/5

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Reviews & Ratings

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4.5
(878 Reviews)
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ernesto rios
ernesto rios -Google user
a year ago
I was hesitant about coming here, but I have no idea why. This place was great! I had been to a few dealerships already and didn’t want to deal with more salesmen. Bob Smith Toyota is not like that. Tom was so helpful and the...Read More
jose perez
jose perez -Google user
2 years ago
Great dealership, never pushed the sale on me. Staff is fantastic. I felt like I got a GREAT deal, was in and out of there QUICK. I’ve bought plenty of cars before and this is by far the best experience at a dealership that I’ve...Read More
Derek Vos
Derek Vos -Google user
2 years ago
Tom at Bob Smith Toyota and his team have done a phenomenal job of reinstating my confidence in not only dealerships but with Toyota as a whole. My experience here has been easy, comfortable and friendly. They were transparent and forthcoming with all the details....Read More
Kenny T
Kenny T -Google user
6 days ago
Bob Smith Toyota truly offers a great overall truck buying experience. From the moment I was greeted by John, to the thorough showings by Mark and Jesse, and to the final paperwork with Todd, every aspect of the process was pleasant. The competitive pricing, coupled...Read More
Dee Dee McDowell
Dee Dee McDowell -Google user
11 months ago
Patrick Cabral is an exceptional service team member. Patrick is responsive, super helpful, friendly, thorough and a true professional. I am confident leaving my car at Bob Smith because I know Patrick has it covered. He’s a wonderful person and a great asset to Bob...Read More
Gary Davis
Gary Davis -Google user
2 years ago
The sales and finance people were genuinely friendly, helpful, and transparent. I have purchased about 2 dozen cars and this was by far the best experience yet. The fact that it’s a customer-service oriented family owned dealership makes all the difference. Two of the sales...Read More
Samuel Kim
Samuel Kim -Google user
a week ago
Mark Young was exceptional in helping us get the first vehicle within 10yrs that we've been servicing our cars at Bob Smith. As a customer, we love and value immensely this fact and will be servicing here for many more years to come. We ended up getting...Read More
Lax Saquilayan
Lax Saquilayan -Google user
2 weeks ago
Greg was an awesome service consultant! His excellent customer service made the entire process smooth and stress-free. He kept us well-informed with updates about our vehicle’s service, and we truly appreciated his friendly demeanor. I highly recommend Bob Smith Toyota!
Daniel Salcedo
Daniel Salcedo -Google user
4 weeks ago
I had a great experience reserving a Grand Highlander Hybrid. I was able to secure the vehicle with no markup. When the car arrived, Tom Moratto made the entire buying process smooth and hassle-free. I really appreciated the professionalism and transparency throughout.
Kristen M
Kristen M -Google user
2 months ago
Hands down the easiest car-buying experience I've ever had. The entire team at Bob Smith Toyota was excellent—professional, efficient, and friendly. Everything was seamless from start to finish. A special shoutout to Estela, who truly went above and beyond to make the process smooth and...Read More
Lisa Aldrich
Lisa Aldrich -Google user
5 months ago
Too bad I can only rate 5 stars, they deserve way more. Patrick in Service is Awesome, he is personable and understanding. He makes me feel confident and comfortable about the service my vehicles are receiving. All the best Everyone at Bob Smith Toyota, customer for...Read More
Narbeh Manoukian
Narbeh Manoukian -Google user
3 months ago
Professional, knowledgeable, helpful, and kind staff. I recommend this location for servicing your Toyota. Hank and the other gentlemen that operate the service counter have been very helpful in addressing my car needs and concerns. I drive out of this lot with peace of mind...Read More
Alexander Grigorian
Alexander Grigorian -Google user
5 months ago
I had an outstanding experience at this car dealership! From the moment I walked in, the staff was welcoming, friendly, and professional. They took the time to understand my needs, answered all my questions, and helped me find the perfect car that fit my budget....Read More
Carl Raymundo
Carl Raymundo -Google user
a month ago
Highly recommended Mr. Young Lee. Look for him here, he is very honest, easy to talk with, and gave us the best deal. Highly recommended, gave us a super honest and great deal for the 2025 toyota highlander hybrid
Karin Koch
Karin Koch -Google user
4 months ago
I purchased my 2025 Toyota Sienna from Bob Smith Toyota and it was seamless and efficient. I worked with Estela Caudillo - she was amazing! I would use the words honest, transparent, and efficient to get the entire process done without all the nonsense. I...Read More
Mika Nguyen
Mika Nguyen -Google user
4 months ago
15/10 -- esp specifically to Brian Elhardt & Todd (didn't catch his last name). Went to Toyota to passively look at cars (that's always how it happens anyway, isn't it? Lol) for my partner and I, and next day I walk out with my BEAUTIFULLL...Read More
Kevin Snyder
Kevin Snyder -Google user
6 months ago
I’ve been going to Bob Smith Toyota for 20 years. Their service team is incredible, to the point where I look forward to going! From the initial seconds when I pull up to the service center to when I get my car back, it’s like...Read More
Erika Rodriguez
Erika Rodriguez -Google user
5 months ago
Jonathan was excellent. Great service and people passion. Will be purchasing more cars from this particular location. We love their service!
Cassandra Cushman
Cassandra Cushman -Google user
11 months ago
I just bought a Corolla hybrid from here and was super pleased with the overall experience! I wanted a specific car in mind and the team worked hard to find one for me - even working with other clients to see if they could move...Read More
Marioj02
Marioj02 -Google user
a year ago
Had an amazing experience with my partner, very welcoming and helpful people. Ended up choosing a 2024 Toyota Camry Hybrid, we had the pleasure of talking to Antonio and Brett. They worked with us and made the process very easy. They went out of their...Read More

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Car rental
check icon Oil change
check icon Repair services

Payments

check icon Checks
check icon Debit cards
check icon NFC mobile payments
check icon Credit cards