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Bob Rohrman Toyota in Lafayette

4.4 (2250)

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Bob Rohrman Toyota is an used car dealer in Lafayette, IN.

Bob Rohrman Toyota Review Summary

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4.4

(2250 Reviews)

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Brianna Shaffer -Local Guide

2 months ago

Update! On my next service that was needed (not included in my first 5/25k free services) they called and wanted to know if I wanted to schedule. I explained what had happened and right away Gabriel said he would take care of it and apologized...Read More

Elisha Surber

a year ago

My husband and I purchased our second Toyota from this dealership. We had the best car buying experience. Trevor and his coworkers were very easy to work with. Trevor found us exactly what we were looking for. He was never pushy, but always friendly and...Read More

Alexander Best

4 months ago

I purchased a 2023 Corolla January of 2023. 2 months after I purchased it the paint protection film that came with the car started peeling, bad. I kept asking my salesman (Larry) about when this would be fixed. He told me to go to service.I...Read More

Mark Price -Local Guide

5 months ago

Bought our 2023 Sequoia TRD Pro from Connor & the process was smooth & professional.Thanks for the help & the memories Connor! Keep up the great work!

Mena grass

a month ago

Please do not buy a car from themRead this before you do any transactions with themI found a 24 Toyota Sequoia Capstone I called Jed we agreed on the price and I would purchase he promised me he would mark the vehicle sold. He asked...Read More

Jorge Silva -Local Guide

a year ago

Hybrid issue forced me to have the car towed to Rohrman Toyota in Lafayette.They spent 4 hours in diagnotics, supposedly found the issue, but I declined to have it repaired at the time. They also did a courtesy inspection and recommended several additional items...this is...Read More

lisa arick

5 months ago

I had a wonderful experience during the purchase of my used 2022 RAV 4 Prime. Aaron South was welcoming, kind, responsive & patient throughout the entire visit and transaction. Spencer Anderson, in the finance department, was also exceptional to work with in securing a...Read More

Leah Overmyer

9 months ago

I absolutely love the vehicle I got from Bob Rohrman Toyota. John Hernandez is the one who helped me out. He was extremely helpful and friendly and let me test drive my vehicle with the space and freedom I needed to make a...Read More

Taeha Joo -Local Guide

9 months ago

With a lot of dealerships charging several thousands of dollars over MSRP as "market adjustment", I was expecting quite an unpleasant experience (as is the norm at car dealerships) going into Bob Rohrman Toyota. However I was pleasantly surprised when I had a great interaction...Read More

Mike Hannan

a year ago

Extremely professional over the phone and in person. If your looking for a specific new car like me. They will call you as soon as they have one in the lot and work with you to make sure your satisfied with the purchase. Thank you...Read More

Mike Corlas -Local Guide

a year ago

I drove almost 4 hours one way to conduct business with this dealership, at first, because they were the only ones that had what I wanted. Most people will think I am not very smart, trading off a 2018 Raptor (title in hand) for a...Read More

Erin Meyer

a month ago

Overall, my experience with Rohrman Toyota was positive and I’d recommend them to others looking for a good dealership. John Hernandez, my sales guy, was easy to work with and I believe he did his best to accommodate me - even answering me when I...Read More

larry bickett

4 days ago

Sonny was great to work with. Highly recommend getting with him on your needs. He was very personable and will try to get the best price for you. The car itself is a 2022 rav 4 that's in over-all good condition, but has a...Read More

Jeanine Arana

4 days ago

I've been a customer at Bob Rohrman for 2 years. Today, I went to ask some questions, but a guy in the entrance started offering help but didn't even let me finish stating all my questions. I felt rushed to leave as soon as possible....Read More

Jose Romero

a month ago

First of all, I want to extend my sincere thanks to Derek Fisher for his outstanding assistance throughout the process of purchasing my truck. From the very beginning, he went above and beyond, taking the time to approach me while I was browsing the lot...Read More

Jeff Leonard

4 months ago

Everything about this experience was awesome. David Ford and Dalton Miller made this experience as easy as it could have possibly gone. They especially excelled at communicating with me via emails and texts. They answered every question that I had within minutes....Read More

Aaron Hallead

a month ago

We had a wonderful experience at this dealership!! Huge shout out to Kayden our salesperson, Levi the sales manager, and Monte the business manager! From the first phone call about a vehicle to driving away to our home the process was so smooth! Every human...Read More

Haylie Marshall

5 months ago

Can’t say enough great things about the professionalism and exceptional service I was treated to by Jacob at Bob Rohrman Toyota. Wanting to put Jacob in the spotlight due to how well he guided me throughout the ENTIRE process: before, during, and even AFTER my...Read More

Avery Bellavance

2 weeks ago

I’ve never bought a car from them but here’s my story! I’m Avery Bellavance I live in a small town in Vermont. I drive an absolute stud mobile that was originally purchased at this very dealership in 2005 that’s right a 2005 Toyota Corolla LE....Read More

Michael Hogan -Local Guide

9 months ago

Ashley -Local Guide

5 months ago

Typical dealership, I trade my cars a lot and like a low payment so I need full value for my cars and wasn’t very impressed with the offer. Not very competitive. Also mark up your interest rate so be sure To ask for your buy...Read More

Tim Miller

4 months ago

The best car buying experience I have ever had. Treated as you would want to be treated. Dalton Miller was kind, courteous and extremely informative and helpful. No high-pressure sales, just friendly service from the entire staff. One of the most professional environments I have...Read More

Cyrus Kelawala

6 months ago

I recently purchased my Toyota RAV4 from Bob Rohrman Toyota Lafayette, and I couldn't be happier with the experience. I had a great experience with the entire team there but especially John Hernandez. From the moment I walked in, John was attentive, knowledgeable, and genuinely...Read More

ONLINE EDITOR

a month ago

I have had a very unprofessional and shady experience with this place. I spent over $30,000 on a vehicle and I was promised a second car key for the vehicle before I bought it. I specifically told my sales rep John that I didn’t want...Read More

Regina Sanders

a month ago

Took my Rav4 in due to a tire sensor needed reset.We just had tires put on and had trouble with the one sensor and had a new sensor placed on the tire so we knew there was a sensor on the tire. The reason we...Read More

Ayoroa Simmons LLC

3 months ago

To start, the staff were very nice and polite. Beyond that, they mishandled an easy transaction that cost all of us almost a month of wasted time and effort. I brought them a preapproval from BOA and they assured me they would get the deal...Read More

Virgil Lungu -Local Guide

5 months ago

1. Deposits are not refundable, even though they tell you they are.2. "MSRP" means you get the car for MSRP plus another $2500+, for add-ons you don't need/want.Refundable Deposits at this dealership are NOT actually refundable. They will assure you that deposits can be refunded,...Read More

Ayden Freeman -Local Guide

3 months ago

Don’t buy from here,I bought a Hyundai Sonata 2016 from them a year ago and it’s broken down more than 6 times and has had to be repaired more than 12 times.I bought the car and waited a week to get the keys because of lost paperwork, the day I got it, it broke down in the middle of an intersection and I almost got hit, then I went to them and they told me to go to Hyundai to get it looked at, Hyundai found the issue and tried to get them to pay for it but they refused, I was told Hyundai was hung up on 3 times. They then told us we’d have to wait until the warranty started which would take a month. After a bit of fighting they gave me a loaner for the time, my car has costed me over 6k to fix in this one year. It is now in the shop again and I’m fed up, you guys say that you tell people to get it looked at before you buy but that was never once asked to me if I wanted to do, I wasn’t even informed about my warranty, I was pushed to sign each paper asap and when I would ask questions I was given an answer of oh it’s just normal stuff for the government. When negotiating prices one guy told me I’d be able to get in in my price range and a few hours later after sorting things out they then sent me to the Finance team, which told me and they could get me my car for a couple hundred more than what they agreed on and had to Renegotiate prices, a second time and when it got to close to what I wanted but was still $8 a month more than what I wanted (which totals a couple hundred dollars) I was ridiculed about how I was being cheap and it was only a extra $8. I was 20 and had a budget my dad convinced to to get the car anyways and i regret it. There is a reason every company sends everyone to Indianapolis instead. Oh and one last thing is they showed me a carfax on the car but when I looked it up myself none of the stuff they showed that was repaired was actually repaired plus Hyundai showed me my spark plugs that Toyota supposedly replaced shown on the carfax were ever replaced, Hyundai said they looked like the originals from the factory.Toyota I know your gonna try and give excuses I don’t care this car has made my life hell the only way you could be in the right is to just take blame and replace the car like I asked in the first place.

Dawn Michelle Royal

4 weeks ago

I never had a bad experience and I have been buying Toyota ever since 2017. I have always felt safe in driving a Toyota. The salesman/ladies have been great to work with. This time, I got the pleasure to work with Trevor. He is a...Read More

Joshua Beaman

3 months ago

Bought a 2014 hyundai sante fe 3 1/2 weeks ago. Had 5 recalls on it i was not made aware about. The engine seized up 3 weeks after having it due to the recall. Now the cars in the shop and hyundai has covered a...Read More

Sean Black

6 months ago

Customer Service: The staff at the dealership were cordial and accommodating for the most part, which made the initial experience quite pleasant.Issue with Add-ons: However, potential buyers should be vigilant. I opted to upgrade to black rims as an additional feature from the dealer...Read More

Tom Cronk

6 months ago

I recently had the opportunity to work with Clay Marshall, a sales representative at Bob Rohrman Toyota in Lafayette IN. I wanted to “downsize”, at least in terms of MPG, trading my big, gas guzzling pickup on a used but well proven Toyota hybrid that would be easier on me at the gas pump. I inquired about a Prius v they had and Clay fielded my call. We talked or texted each day or two, with Clay investing his time answering my questions thoroughly and professionally, over the last couple of weeks. Clay always got me the answers that I needed, and, of course, always took the opportunity to persuade and motivate me closer to a sale…after all, that’s what he’s supposed to do. Though I’ve not met him face to face, we ended up establishing a good business rapport. But as it turned out, a couple days before I was intending to make the 3 hour trip up to Lafayette, I also took the opportunity to satisfy my curiosity about a couple of other cars. As luck would have it, I ended up finding a used Toyota luxury sedan that was a much better fit for my 73 year old body….and the deal was right as well. But I needed to call Clay and let him know personally what I had decided and why. So we had a nice talk on the phone and Clay was a real pro… he graciously congratulated me on finding the right Toyota at the right deal for me, and asked for my business or referral in the future, to which I heartily agreed. Even though my experience with Bob Rohrman Toyota didn’t culminate in the expected sale, I found a great sales rep that still did a great job!There’s an old axiom that I learned in my years in sales… “ The Rule of 400”. Everyone knows at least 400 people that they network with… if you have a good, positive, interaction, they will pass that on to their 400 friends, and so on…. Conversely, if you have a bad or terrible experience, well, that gets passed along too!Thank you Clay, … I’ll be passing along my great experience with you and Bob Rohrman Toyota to at least 400 of my friends!

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Bob Rohrman Toyota Review Summary