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Bob Pion Buick GMC is an used car dealer in Chicopee, MA.

Bob Pion Buick GMC Review Summary

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4.4
(519 Reviews)
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Ashley Cancel
Ashley Cancel -Google user
5 months ago
I purchased a 2025 GMC Acadia and this was by far the best purchasing experience I’ve had. John and Sara were honest and helpful through the whole process. Chris has also been very responsive and helpful through his process. I will definitely be using Bob...Read More
Jonathan Guinipero
Jonathan Guinipero -Google user
7 months ago
This was a great experience. I purchased a 2025 GMC Sierra 3500HD. The process was quick and painless. I had Sara and John helping me with the purchase of the vehicle. The staff was great. Finance manager was great. I can't say enough good things....Read More
Cindy Legare
Cindy Legare -Google user
a year ago
When we were looking for a car, we really preferred to stay local. After visiting one or two other dealers, we thought we'd give Bob Pion a try. Their website was a great starting place, but the 'in person' experience was really a...Read More
Frank Bousquet
Frank Bousquet -Google user
a week ago
I looked at GMC trucks at several different dealers in my area. Bob Pion had a truck that I liked and gave me a good price. Amber was very helpful. She pointed out all of the features on this Sierra SLT. I ...Read More
Tina “Elouise” Shiveley
Tina “Elouise” Shiveley -Google user
2 months ago
Wonderful experience buying a car from Amber. She was patient with me and respectful as I was between a car at Pion and another car at another dealer. She was understanding while I took the time to make up my mind without pressuring me. Chris in...Read More
Cynthia Gleason
Cynthia Gleason -Google user
4 weeks ago
I recently purchased a 2026 GMC Terrain Denali and this is my third vehicle I have bought from Bob Pion. If you're searching for a vehicle I would highly recommend salesperson Eli. I didn't feel pressured. Eli understood what I was looking for and got...Read More
stephen boatwright
stephen boatwright -Google user
4 weeks ago
Amber was absolutely outstanding! Chris followed up with an easy no pressure paperwork experience. Amber went over and above from the first call to following up on every question as promised when she said she would. There was no high pressure sales here, the smaller dealership...Read More
Peter Jerusik
Peter Jerusik -Google user
a month ago
By far it was the best vehicle buying experience I have had in 30 years. Straightforward and helpful salesperson Amber was always a text/email away. I paid a fair price for a great truck. I will definitely return to Pion for my future vehicle purchases.
Mareena Sousa
Mareena Sousa -Google user
2 months ago
Shout out to Amber for helping me through this car purchasing process the past couple months. She knew exactly what I needed and wanted to get myself into a safe SUV for my son and I. She made me feel so comfortable throughout this entire journey...Read More
Kawan Pender
Kawan Pender -Google user
Edited 4 months ago
It was the best experience I ever had with a dealership! John was exceptional! Sarah and Chris were great as well! They made my experience so smooth it almost unbelievable! I’m so grateful and will definitely refer anyone I know that’s looking to purchase a...Read More
Steven Brainerd
Steven Brainerd -Google user
a week ago
Best car buying experience i ever had. Amber B was great from start to driving off the lot with attention to every detail and following thru as well.I would recommend her and pion dealer to anyone! 5stars.
Dave Selvitelli
Dave Selvitelli -Google user
a month ago
Kevin was great providing updates on the repairs, explaining the troubleshooting steps and final cause of the Parking warnings. Put about 400 miles on it since and no warning indicators, transmission runs great. Thank you
Valentino Larese
Valentino Larese -Google user
2 months ago
Probably my tenth or eleventh vehicle from Bob Pion's. I've worked with the same sales person for most of them. Always treated well and given fair prices for purchases and trade-in's. Service department does a good job of keeping my cars …
Jan
Jan -Google user
5 months ago
I had a wonderful experience at the Bob Pion dealership in Chicopee, Ma. My husband and I pulled into the parking lot just to take a quick look at the used cars. We looked at the 2025 Buick Encore and I liked it....Read More
Michael Moore
Michael Moore -Google user
2 months ago
Amber is highly professional and answered all questions very quickly - laid out the deal and had my loan completed along with Chris in less than a day. Picked up my GMC Canyon AT4 the next day. Outstanding dealer and staff - highly recommend
janice soltysiak
janice soltysiak -Google user
Edited a month ago
I had to get my car serviced. They are so accommodating and responsive. They let me know what was wrong, what had to be done and the price, before they worked on it. When I arrived to pick up my vehicle, they...Read More
Lilly Madru
Lilly Madru -Google user
6 months ago
Our experience was top notch. Our sales guy, Ric, went above and beyond for us. With my husband’s busy work schedule it can be difficult to come in but Ric stayed late and even came in on his day off and we really appreciated it!...Read More
Zach C
Zach C -Google user
2 months ago
Recently bought a 2025 GMC Sierra 1500. Amber was a great help from start to finish and answered any questions that came up! Chris was also a great help with finances and questions as well!
Duaa !
Duaa ! -Google user
2 months ago
Great car buying experience! Paul was outstanding and the whole team was super helpful. Having the car delivered to my home was a nice bonus.
Robyn Seymour
Robyn Seymour -Google user
3 months ago
We had an exceptional experience working with Paul Folta at Bob Pion in Chicopee. From the moment we first spoke, Paul took the time to understand our needs and preferences, guiding us through the selection process with genuine care. His …

Features

Service options

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

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check icon Car wash
check icon Oil change
check icon Repair services

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

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Other

check icon LGBTQ+ friendly