I avoid dealerships like the plague (mainly because as a woman, the customer service I typically receive is condescending and belittling), but I had to take my car in recently for a specific Chevy issue, and I was blow away by the personal 5-star customer...
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I avoid dealerships like the plague (mainly because as a woman, the customer service I typically receive is condescending and belittling), but I had to take my car in recently for a specific Chevy issue, and I was blow away by the personal 5-star customer service I received from my service advisor, Jenn P.
She was all around amazing and I hope that if I ever have to go back there, that I get to work with her. She was professional, personable, respectful, clear and communicative, and went out of her way to make sure that everything I needed was taken care of, and even worked with our busy schedules to get me on out and on the road for a long drive. By far the best experience I've ever had here.
Logan, the mechanic who worked on my car, also got everything working again so quickly!
I am so appreciative of Jenn and definitely recommend her if you have to take your car here!