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BMW of El Paso in El Paso

BMW of El Paso in El Paso

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4.5 (2350)

BMW Dealers

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BMW of El Paso is a bmw dealer in El Paso, TX.

BMW of El Paso Review Summary

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4.5

(2350 Reviews)

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Mr. Moe -Google user

6 months ago

Best customer service I've experienced when purchasing a car. Alex helped us on Saturday and Alec on Monday, very professional, friendly, and considerate gentlemen.

Keith Mabe -Google user

3 months ago

Traveling from Florida to California, I was surprised and alarmed to see my warning and brake lights Illuminate on my 2002 Z3 outside of San Antonio on the weekend. Rather than proceeding further, I was able to book an appointment online for 7 AM on...Read More

Ali Ahmed -Google user

a month ago

Just had an amazing experience purchasing a BMW X6. Juan Alvarado pulled off getting a fully customized X6 personally ordered and delivered in just 2.5 weeks. I was also running on a deadline and were able to get it to us with time to spare!

Hanii Ziehl -Google user

a month ago

Went in for a scheduled tire pressure check and auto recognition issue and was treated very well. The service rep I worked with was very personable and professional. I did end up adding a recommended service that took longer than expected due to a service...Read More

roobertt -Google user

2 weeks ago

As a 23-year-old, finding a luxury car was not easy. At most dealerships, I felt overlooked because of my age and appearance. That all changed when I met Johnathan Rodriguez at BMW. From the moment I walked in, he made me feel welcome and took...Read More

jennifer langes -Google user

2 weeks ago

Carlos is a wonderful service advisor. My vehicle had to remain in service for over a month due to warranty work. He was communicative, helpful, and kept me informed. I appreciate the teams effort in resolving the issues.

Jaime Mita -Google user

2 months ago

Fast, Professional, and Impressive! I recently brought my car in for an oil change & tire service and I couldn’t be more impressed with the experience. From start to finish, the service was absolutely seamless. Karina & the staff were incredibly professional, friendly, and knowledgeable—as always! The...Read More

Robert Humphrey -Google user

2 months ago

I had a great used car-buying experience at BMW of El Paso. I was met promptly by Alec and shown the car I wanted to see. We took it for a test ride and he was knowledgeable but not pushy at all. I told him...Read More

Maresa Jurczynski Zenner -Google user

3 months ago

The service here is excellent. Everyone is helpful and friendly, and they keep you updated about your car in a timely manner. The waiting room and restrooms are clean and I don't mind waiting here for a couple hours while my car gets serviced. Best...Read More

Sharice Papaleo -Google user

2 months ago

I’ve been coming to Borderland BMW in El Paso for the past two years, and I’ve had nothing but great experiences every time. The service is top-notch, and the team is always upfront about pricing and what my car actually needs. I really appreciate how...Read More

Ernesto Nieto -Google user

a month ago

We had an outstanding experience at BMW of El Paso. Jonathon R. provided exceptional customer service, making our 3rd car-buying process smooth, enjoyable and without any stress. Their professionalism, knowledge, and attention truly makes them a top tier car dealership. We highly recommend BMW of...Read More

Sophia Muñiz -Google user

4 months ago

From the purchase to the service, BMW of El Paso has been so helpful, respectful, and accommodating with their services. Carlos and Ana in the Service Dept are THEE nicest staff members there! And I only say this because they've been the …

mingyu xue -Google user

3 months ago

This BMW repair center is excellent. I have been to many places for vehicle maintenance before, but this one is the best. The service staff, Ana, is very patient and enthusiastic, and she has given me a lot of help. It was a very good...Read More

Robert Martinez -Google user

a month ago

Easy in and out. Great customer service my car was actually done quicker than the time I was told. Karina was great and knowledgeable. Would definitely recommend to family and friends

Diane Rodriguez -Google user

a month ago

Marilyn is wonderful and very down to earth. She listened to what is needed. Definitely recommend her if you are interred in buying or having your vehicle serviced, she is awesome!

Natashia Hines -Google user

a month ago

We had a great experience at BMW El Paso with salesman, Manuel Diaz! We were treated with respect and professionalism. Although we decided to explore other options, we will definitely consider BMW in the future.

Karmella Blackmon -Google user

2 months ago

I’m giving 5 stars for Karina. She was fantastic! She was very kind, pleasant, responsive, and made sure I received consistent updates about my vehicle.

Rafael Garza-Castillon -Google user

3 months ago

I have always had a great experience with BMW El Paso when it comes to service for my vehicles. Staff are courteous and very efficient. I always feel like my needs are taken care of. They provide transportation to and from the dealership which is...Read More

Tillery Ryan -Google user

Edited 5 months ago

Yes I have the Best Service Advisor in El Paso. Her name is Ms Alex Hatorilaa. Ms. Alex is very polite, professional and competent and knows how to treat her customers. She always provides excellent customer service and ensures my vehicles received top quality maintenance...Read More

Duncan Hill -Google user

5 months ago

They squeezed me in for service while I was over in El Paso for a medical procedure. Very professional and prompt. And it was very reasonable! Best BMW dealership I’ve ever visited. I’ve driven tBMW’s since 2011 and visited many different dealerships over the years....Read More

Features

Service options

Delivery

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Car wash

Oil change

Repair services

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NFC mobile payments

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