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Big O Tires is a tire shop in Ames, IA.

Big O Tires Review Summary

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4.9
(207 Reviews)
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Riley Pitsenbarger
Riley Pitsenbarger
a year ago
Shawn hooked me up with some tires and one of the mechanics who was working in my vehicle found a broken shock. They informed me of this and gave me the option to fix it but suggested I go through warranty with my 3rd party...Read More
Isabelle ballantini
Isabelle ballantini
4 days ago
My tire valve is metal which I was told made it easier to brake since it gets so cold here.Eventually my valve broke and my tire went flat. I brought in my flat tire to them and they took care of me immediately!!! I called...Read More
Luna Martinez
Luna Martinez
a year ago
Lydia Beerends
Lydia Beerends
a week ago
I booked an appointment to get two of my tires looked at on my car as they were leaking air and also asked about if they were able to replace one of my sensors on my tire because it was not working. When I dropped...Read More
Jon Jenkins
Jon Jenkins
3 months ago
Came in at a busy time for a tire change. I was concerned about getting my tire pressure sensors recalibrated, and they let me know right away that it was included with the tire change. They also informed me about some extra issues with my...Read More
D Kapayou
D Kapayou -Local Guide
a month ago
Avoid this place! Brake line was installed improperly by the tech at Big O, leading to a total brake failure while on the highway. I took my vehicle to a different mechanic who was able to show me how Big O put my...Read More
Brian Homes
Brian Homes
3 months ago
Big O Tires literally saved us, or I should say my daughter! She is a student at Iowa State Veterinary school. On Monday, Labor Day, my daughter got a bolt in her tire. We called AAA to change her flat tire, but we needed her...Read More
Alexia Dawson
Alexia Dawson
a month ago
Big O Tires in Ames Iowa caused damage to my college-aged daughter’s car when they replaced two tire sensors. She only needed one when she went in, they upsold her and convinced her to go ahead and get a second one but then the...Read More
Summer Kapayou
Summer Kapayou
a month ago
Great service! Went out of there way to make things right when extra work got done on my vehicle I couldn't afford at the moment. ** update** after a near death experience of losing all braking abilities due to one of big o tires techs...Read More
Mikayla Hyink
Mikayla Hyink
5 months ago
Got all new tires. Service was good, drove around Ames doing errands, got onto the highway to head home and my car was shaking so bad when it got up to 60 mph. Manager was understanding, super nice, got my car back in right away...Read More
Julie Anderson
Julie Anderson
5 months ago
I was delighted when I had my tires replaced! I booked an appointment online the night before which was easy and convenient with my crazy schedule.When I arrived at the shop they did not have my tires in stock but when they realized one of...Read More
john cota
john cota
5 months ago
We were traveling through Iowa on our way to Kansas when we’re realized that our front tires were in bad shape. We called and they got us in right away. Everyone was super helpful, super friendly and very honest about our particular situation. They got...Read More
Jennifer Zimmerman
Jennifer Zimmerman
8 months ago
Fantastic service. The store manager, Ray is friendly, communicative and super thorough. It is evident that customer service is a priority. The mechanic, Russ is very knowledgeable and friendly. They are not interested in hosing their customers and I left feeling satisfied that I...Read More
Noah White
Noah White -Local Guide
6 months ago
Awesome place for just about anything short of body work. They will address your needs, and they will do an inspection to let you know the road worthiness of your car.They don't seem to try to upsell everything. They tell what the status...Read More
Lindsay Volovski
Lindsay Volovski
8 months ago
They got me in last minute for an oil change. I mentioned my check engine light was on and ask for them to check it out. Oil change was done quickly and they found the issue with engine light and fixed that. Super friendly, super...Read More
Mary
Mary
7 months ago
For the most part I had a great experience. The young man at the counter and the manager were super nice. However, the person pulling my car out of the bay, was a complete a-hole. I guess his mama never told him "if you can't...Read More
mohammed jaradat
mohammed jaradat
4 months ago
Worst place to take your car to, I went to this shop to change the car brakes and tires, they will add things you didn't ask for so you pay more. They didn't solve the main problem and pretended there was a big problem, I...Read More
Jonathan Govias
Jonathan Govias -Local Guide
9 months ago
I've patronized this establishment three times. The first time I made an appointment, brought my vehicle in at the scheduled time, and then returned when I was told the work would be completed. Not only had they not even started at that point, but the...Read More
Theunis vanAardt
Theunis vanAardt -Local Guide
10 months ago
Called in and booked a wheel alignment for 11am. On the phone and when I arrived, I was told 1 to 1.5 hours to get it done. So I waited. Car was actually pulled up on the lift after about an hour, clamps fitted....and then...Read More
Jerod McMorris
Jerod McMorris
a year ago
Shawn was fantastic, my tire blew on Interstate 39, fifteen miles south of Ames. He quickly found the tire I needed and had someone pick it up before my car (towed in) and I arrived. His team was also was able remove the stripped...Read More
Cody Kowalik
Cody Kowalik -Local Guide
8 months ago
Best experience i have had for auto maintenance. They even fixed something that another shop had overlooked. Midas had done a tire rotation that caused one wheel to rub and grind because my car had one wheel that was different. Midas did not even inform...Read More
Aiden Lee
Aiden Lee
a year ago
I received impeccable service with a perfect 10/10 rating at Big O Tires in Ames. I visited for a wheel alignment due to a modification in tire size. After comparing prices with numerous shops in Ames, Big O Tires stood out as the most affordable...Read More
Josh Fang
Josh Fang
a year ago
My recent experience with this Big O Tires location has left me amazed. While driving through to Minnesota, we suddenly had a flat tire, and it couldn’t have happened at a worse time. We pulled into Big O Tires in a bit of a panic.Not...Read More
Noah Hutt
Noah Hutt
a year ago
I dropped my car off around 8 pm on a Friday night, I attempted to call them but there was no voicemail. I called back the next morning and Sean answered with so much positive energy and told me my tire was fixed for free!...Read More
Michael Leners
Michael Leners
11 months ago
Recently had a car battery go dead during some extreme cold weather. Drove all around Ames and nobody had the right battery in stock. Finally was referred to Big O and they were able to order a battery from the supplier and have it delivered...Read More
Mark Nielson
Mark Nielson
a year ago
Sent my student there, the staff went above and beyond to take good care of her! Got 4 new tires and alignment - one was flat, another had a small bulge. Even though the tires weren't in stock they were delivered there in a couple...Read More
pono yin
pono yin
a year ago
This place is awesome! The customer service and welcome is top notch! Sean welcomed me and Russ and Tim took care of me and my car!! Russ was thorough and made sure I knew what was happening and kept me updated. He also made sure...Read More
Renita
Renita
a year ago
In town for the RAGBRAI and experienced major tire trouble on my car. Shawn and the whole team were amazing. They understood the urgency and took care of everything. They located new tires, got them to the shop for installation and got us on our...Read More
yahaira perez
yahaira perez
a year ago
If I could give them a zero I would. Do not be fooled by their “friendly” service. These people thrive off of a consumers limited knowledge on cars. I was told I needed my brakes done URGENTLY and gave me an outrageous quote to replace...Read More
Emilee Van Soelen
Emilee Van Soelen
a year ago
Always there for me and my Jeep that’s like a 4th child to me. Treats ya like family . Repaired problems on my ride that were not tire related in a timely manner , professionally & at a cost effective approach. So they help with...Read More

Features

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Delivery

Accessibility

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Offerings

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Amenities

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Planning

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Payments

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