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Big Lots is a discount store in Hercules, CA.

Big Lots Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(435 Reviews)
5
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3
2
1
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Nicole Hartman
Nicole Hartman -Google user
a year ago
Well organized, good customer service, affordable and more consistent products in-stock when compared to other discount stores in area (i.e. Ross). Great choice for home goods, cleaning supplies, organization bins and seasonal decor, and furniture.
Faith Brown
Faith Brown -Google user
8 years ago
Always a great deal and they have little hidden deals throughout the store as well that you wouldn't believe! I was able to get a years supply of travel size body wash and body spray for less than $10 for example. They always have a...Read More
Irene Muir
Irene Muir -Google user
Edited a year ago
The parking lot is always full of garbage, especially around Big lots. Someone needs to go out on a daily basis to clean all the garbage and debris. That's very ugly. Looking for the neighborhood and also will attract rodents and bugs. Please someone please...Read More
ruma tenbrink
ruma tenbrink -Google user
Edited 4 years ago
My Hercules Big Lots is awesome! I never wanted to shop at a Big Lots, but my sister talked me into going and picking up a few key things that are really worth it. they always have amazing prices on gardening stuff, garden furniture, pet...Read More
T. Angeles
T. Angeles -Google user
4 years ago
I wanted to leave this review because my husband and I received AMAZING customer service from Rhonda. She was working in the furniture area of the store, there was another associate working the area with her- but you could tell the person was new. She...Read More
Ian Larry
Ian Larry -Google user
3 years ago
Need more helpful staff and needs to be presented well of net and organized in the store. Other than that they have everything you need to go there at good deals and prices as shop locally before it ever goes out of business.
Michael Crepinsek
Michael Crepinsek -Google user
2 years ago
Wow half price on giant TV 55" for $200 total taxes too Similar deals around $450 from next cheapest Westinghouse product too Best deal in years Over 50% bought cookware and such Even 2 liter Coca cola at a buck each So impressed Hercules locale...Read More
Ruben Portillo
Ruben Portillo -Google user
5 years ago
I want to give a special shout out to Rhonda, she went above and beyond to help my girlfriend and I found the perfect couches for our new home. We had previously gone to the San Pablo Big Lots and the customer service was horrible....Read More
Al. B.
Al. B. -Google user
6 years ago
Big Lots is one of those places that just seems to have a little bit of everything kind of like the Home Depot you can go in there you can find what you want and get out of the good price and if you happen...Read More
Heidi Knox
Heidi Knox -Google user
2 years ago
First time visiting this location. Good selection. Things were easy to find. Nice employees.
Miata Libby
Miata Libby -Google user
2 years ago
I know it was just luck but shopped in peace and checked out with no line. My cashier was friendly and pleasant.
Lois Douglas
Lois Douglas -Google user
2 years ago
The store was clean and very organized. There were several sales. The staff members were friendly and helpful.
Adriaan Vanderzwan
Adriaan Vanderzwan -Google user
6 years ago
The furniture manager is extremely patient and works hard to please. He took the time to go through the cash register to find our lost receipt and help us with an exchange.
Elias Peinado
Elias Peinado -Google user
2 years ago
A couple of stores had closed or is closing in my area but it was worth the drive to go to the store in Hercules sometimes you can find unique items at Big Lots stores
Jeremy Geiger
Jeremy Geiger -Google user
a year ago
Nice staff, great selection, crazy cheap prices
Dom Sr.
Dom Sr. -Google user
5 years ago
Easy layaway plan. I got my brand new couches within a day! Awesome employee's! Especially Donna!
ARELONDE REED
ARELONDE REED -Google user
Edited 3 years ago
love.. Love.. LOVE BIG LOTS.. ALL of them!! took my granbaby today and he got all his bath accessories!! he was so happy!!
David Salguero Flores
David Salguero Flores -Google user
4 years ago
I like this store very much it has a lot of goodies and its near my town bebida that emplees are nice too
J
J -Google user
3 years ago
The store is so clean! Did you know that they sell furniture? It was a surprise to me! So many bargains!
Carol Burt
Carol Burt -Google user
5 years ago
Great place to shop. But you got to go early because it's still slim pickings.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT