Called and talked to a sales representative named, Chris. Very polite and knowledgeable. Ask if they had a certain item and he was very helpful in researching the product. After verifying they did in fact have the item, Chris told me that he would have...
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Called and talked to a sales representative named, Chris. Very polite and knowledgeable. Ask if they had a certain item and he was very helpful in researching the product. After verifying they did in fact have the item, Chris told me that he would have it waiting for me when I showed up.
When I arrived, a sales associate greeted me and I told him that I'd just spoken with Chris on the phone. He said; "Oh, you just called about the gun". And I replied; "Yes". He then reaches over to a box and says; "We have it right here. Such and such model pellet rifle". I quickly said; "No, that's not the gun I'm here for, I'm here for the percussion massage gun". He then says; "Oh, you must be Kevin, yes, we have that right here. You sure wouldn't want to use that other one on your back". We had a good chuckle and I was on my way.
Good salesmanship and a pleasant sense of humor from store associates make shopping at this Big 5 Sporting Goods a 5-Star experience, thank you.