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Best In Pets is a pet supply store in Elyria, OH.

Best In Pets Review Summary

The summary was generated by AI, based on reviews.

Best In Pets is a popular pet supply store with a 4.5-star average rating. Reviewers praise the store's knowledgeable staff, wide selection of products, and competitive prices. Some customers mention that the store can be busy and disorganized at times, but overall, it's a great place to find everything you need for your furry friends.

Review Rating Chart

Google: 4.4

Yelp: 4.2

Facebook: 4.5

TripAdvisor: 4.1

Bing: 4.3

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Reviews & Ratings

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4.3
(1105 Reviews)
5
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Persayiss Freeman
Persayiss Freeman -Google user
3 months ago
Very clean, No smells or dirty cages, has a variety of animals such as rabbits, hedgehogs, lizard, bearded dragon, some spiders, hamsters, birds, a variety of baby corn snakes and a few ball pythons. It was a very nice store with many different animals i...Read More
tracy masters-nida
tracy masters-nida -Google user
5 years ago
I've always loved this store! Been coming here for my pets and pet supplies for 25 years. Greg, the owner, and Paul, the fish and reptile pro are the best in the business. Great saltwater prices.....
Mathew Souris
Mathew Souris -Google user
3 years ago
ive never seen fish on display look so unhealthy and have such obvious disease across fish, and it wasnt just in one tank but 5 that i could find. very upsetting to have to see have had good experiences in the past with this place.
scrapy kint
scrapy kint -Google user
5 months ago
This place takes terrible care of there animals mostly there fish if you take a look around the tanks you will see dead fish in about half of there tanks. I recently bought a dojo loach and didn’t realize he was rotting and missing two...Read More
Richard Bywater
Richard Bywater -Google user
a month ago
We love going here, staff is wonderfully patient with letting you handle the pets!
Jim Bradley
Jim Bradley -Google user
2 months ago
Staff was friendly, knowledgeable and very helpful in getting our fish tank started! Thank you!!!!
JR Wepp
JR Wepp -Google user
a month ago
This shop is little more than a hole-in-the-wall. Inside it are friendly, knowledgeable, helpful animal lovers who want to help you find your next pet! Or several pets, in my case. The selection is vast for such a tiny place and it isn't one of...Read More
Jennifer Ingram
Jennifer Ingram -Google user
5 months ago
For all the animals this place has it was SO clean. They had a little bit of everything. We went to go look for fish & man did they have a lot. We were looking to add more discus to our tank & they had...Read More
Amy Hughes
Amy Hughes -Google user
2 months ago
A few years ago I bought the friendliest hamster here! I like how their cages are open for customers to reach in and handle them! I think hamsters sold here tend to be friendlier due to this because they are able to be handled more!...Read More
Alexsis Ash
Alexsis Ash -Google user
5 months ago
Very nice staff, but every fish I have ever bought from them has died within a week. I have 3 well established tanks, both salt and fresh water, and we do not have problems with losing fish from other places. I bought 7 female guppies...Read More
Alison Dodd
Alison Dodd -Google user
5 months ago
Workers were knowledgeable, upbeat, and extremely helpful. The animals were friendly and clearly well cared for. You can actually interact with the animals too, which you don’t see in pet stores anymore! This is the only pet store I’ll be patronizing going forward. They are...Read More
Chris Allen
Chris Allen -Google user
2 days ago
Always loved shopping here. Would much rather shop at best in pets?Then any big chain store hands down
Breanna Bakos
Breanna Bakos -Google user
3 months ago
UNEDUCATED! I purchased a chinchilla from them back in April; they told me it was a boy. I came back about two months later to buy a cagemate for my chinchilla and was told it was a boy. I was suspicious they were incorrect and...Read More
Lauressa Cooley
Lauressa Cooley -Google user
3 months ago
I just love this place! Their fish are always so healthy and they will give you in-store credit most times for fish that you want to rehome. I live in Norwalk and it is a bit of a drive but so worth it! You could...Read More
Davonia Lunn
Davonia Lunn -Google user
a month ago
We've been going here for years. The owners are extremely knowledgeable and helpful. They really care about the animals and their owners.
Esmond Singley
Esmond Singley -Google user
3 months ago
Was a little bit dirty, and some of the fish seemed to be in poor health but I know very little about fish so I could be 100% mistaken. Other than that it was a really cute and nice little pet store
James Johnson
James Johnson -Google user
a month ago
Absolutely love Best in Pets. Fast, friendly service. Knowledgeable staff and well stocked.
Gloria B
Gloria B -Google user
7 months ago
I was visiting the guinea pigs and a couple with 22 guinea pigs brought in babies to sell to them. (Apparently something they do often) They claimed the babies were 3-5 weeks old. These babies were 2 weeks old TOPS. …
Jazz
Jazz -Google user
7 months ago
I bought a hamster recently here for my 5 year old and for the last 4 weeks they’ve been best of buds. Yesterday ended that 😩 We came home and his hamster was dead. Never trusting this store again. …
Linda Gott
Linda Gott -Google user
6 months ago
Have purchased many fish here. I usually get the dwarf frogs, love to watch them. My grandchildren are always looking to see what I have added to the aquarium.

Features

From the business

check icon Small business

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments