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About

Best Collateral, your trusted Pawn shop, Jeweler, and Loan agency in Oakland, CA, offers a unique shopping experience. Located at 2025 Telegraph Ave, Oakland, CA 94612, we provide a wide range of services to meet your financial needs. As a reputable Pawn shop, we buy, sell, and trade a variety of items, including gold, silver, diamonds, and other precious metals. Our expert Jeweler team is dedicated to providing you with the best prices for your valuable items. In addition to our Pawn shop services, we also offer short-term Loan agency solutions to help you get the cash you need quickly. Our friendly and knowledgeable staff is committed to providing you with exceptional customer service and ensuring a hassle-free experience. Visit us today and discover why we're the go-to Pawn shop, Jeweler, and Loan agency in Oakland. We look forward to serving you!

Best Collateral Review Summary

The summary was generated by AI, based on reviews.

Best Collateral offers a professional and friendly pawn shop experience with knowledgeable staff and fair deals. Customers appreciate the clean environment and efficient service, making transactions quick and straightforward. The shop provides a good selection of items and is known for honest pricing. While most visitors are satisfied with their experience, some mention occasional wait times. Overall, Best Collateral stands out for its reliability and customer-focused approach.

Review Rating Chart

Google: 4.4/5

Yelp: 4.0/5

Facebook: 4.2/5

Yellow Pages: 4.1/5

Bing: 4.0/5

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Reviews & Ratings

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3.7
(52 Reviews)
5
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Krista Freelove
Krista Freelove -Google user
4 years ago
First off, I would like to express my admiration in the way this shop has continued on in the face of so much adversity in the past two years. I am an Oaklander of aprox. 20 years and have purchased some incredible jewelry from here...Read More
Catherine Collins
Catherine Collins -Google user
2 months ago
First time at a pawn shop, and the vibes were really warm and professional. Shoutout to Ashanti who even let me know about another store who might be able to give me a higher price for my jewelry. Would definitely recommend!!
Edtress Clements
Edtress Clements -Google user
a year ago
Ashanti B at the location was so pleasant help me find exactly everything I needed down to the last dollar. I will definitely come. back and I’m from Georgia…. 100 stars hands down (She really deserved a raise) from a family of 5. Very much...Read More
Reginald McKinley Sr
Reginald McKinley Sr -Google user
9 months ago
Every time I go into Best collateral the employees are always ready to help assist in any way that they can the parking lot is always clean the manager is very helpful the employees are very helpful also
Phillip Mckeown
Phillip Mckeown -Google user
7 years ago
I have been a customer for 7 years.... And no matter what the situation. From emergency funds to splurge purchases they have always been there for me... I consider this local business family to me. Never had a bad experiance and they are really there...Read More
Rae Z
Rae Z -Google user
7 years ago
I really think that greed weight heavy on those leaving bad reviews. Best Collateral is a nice shop with a lot of interesting finds. Employees might not be the best but I DO find what I need at good prices. I wouldn't advise taking in...Read More
Felicia Molina
Felicia Molina -Google user
8 years ago
Just wanted to stop by and give a review for Jonathan, my dad recently passed and I needed help for his funeral. He was very sensitive and gave me the highest dollar amount he could. So easy and simple to go get all my stuff...Read More
Bill Wheeler
Bill Wheeler -Google user
9 years ago
My pxperiece was as always the best.Someone made a great choice when they hired the new young lady. She not only works for BC but for the customer as well.I told her what I could spend knowing the worth of guitars and ams and...Read More
Mac King
Mac King -Google user
a year ago
Ashanti was a true professional. Straight to the point and made things easy to understand. In and out with cash within 10-15 mins max. Ashanti you are the real MVP!
Jen Hamlet
Jen Hamlet -Google user
7 years ago
I don’t know about Rae z experience but the customer service isn’t that bad billy is gone that hurts and the new chick with short curly hair the shes very rude but I love the management there they’ve helped me out plenty of times when...Read More
Alexis Bey
Alexis Bey -Google user
7 years ago
I went into best collateral with an old stereo system the young started off by saying to me that he couldn’t help me because it’s to old I asked for a manager which he came out said the same thing the young man helped me...Read More
E Lomax
E Lomax -Google user
2 years ago
Good customer service and received the money I needed within 10 minutes definitely will go back nice staff.
inita day
inita day -Google user
Edited 2 years ago
Great staff and great customer service and a big shot out to Ashanti she always give me a good welcome so happy and have great customer service
Jay Justice
Jay Justice -Google user
a year ago
Ashanti B!! Shout Out to you!!! You are awesome and I will definitely come back just to see you! 🔥🔥🔥💯💯💯 …
lynette s
lynette s -Google user
7 years ago
WAY WAY better than a payday loan, and every time I go into their shop I'm treated with courtesy and respect.
Trix Kirkpatrick
Trix Kirkpatrick -Google user
7 years ago
Didn’t shop here but the person over the phone was super helpful in answering my questions on what’s marketable, sellable and tradable!
Andres Segura
Andres Segura -Google user
5 years ago
Great people and love to with their team and always get treated with respect and kindness.
Maria Sullivan
Maria Sullivan -Google user
8 years ago
I have come here multiple times and they're always helpful and professional.
Chanise Walker
Chanise Walker -Google user
7 years ago
Great place! The store manager was extremely fair!
onemo betta
onemo betta -Google user
6 years ago
Best store for cash we in need!! Ask for nima or Mike!!.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery
check icon Language assistance

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Buys used goods

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly