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About

Best Buy is an electronic store in Elk Grove, CA.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

This Best Buy location offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's clean and organized layout, making it easy to find what they need. Some reviewers mention long wait times for assistance, but overall, the store provides a positive shopping experience.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.4/5

Best Buy Website: 4.5/5

Facebook Reviews: 4.3/5

Trustpilot: 4.1/5

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Reviews & Ratings

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4.1
(3456 Reviews)
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danyell cary
danyell cary -Google user
3 years ago
Man!! Super service and I wish I remembered your name sir!! When I get it I will update this post. But my sister yelled “MODEM!!!” Lol at you… So we are out side and had order my nephew a gaming computer. Before coming into the store...Read More
Павел Иванов
Павел Иванов -Google user
3 months ago
I would like to express my sincere gratitude to Naomi, the manager at Best Buy, for her professionalism and outstanding customer service. I encountered a complicated issue with my order, but Naomi not only resolved it efficiently but also went the extra mile to find...Read More
Alyssa Hamiel
Alyssa Hamiel -Google user
Edited 5 years ago
Their black Friday deals are amazing! I got a pair of wireless Bose headphones for $170 (original price was $200) I love them and the sound quality is perfect! Definitely worth buying them! I also applied for a best buy credit card and the cashier...Read More
Elizabeth Avian
Elizabeth Avian -Google user
6 months ago
Got a great deal on an LG gas range with a double oven for under 2K. Never expected a gas oven to bake well - but with convection it cooked as beautifully as electric does. Fast heat up time on both ovens, and the gas...Read More
Gina Plescia
Gina Plescia -Google user
4 years ago
I made the trip to return my Pixel Buds 2, and unfortunately I had just missed the date to return them by one day. It was a bit of a bummer at first, but they graciously allowed me to make an exchange, and as luck would...Read More
Tarek Kamal
Tarek Kamal -Google user
3 months ago
The staff here are incredibly helpful and friendly! From the moment I walked in, I felt welcomed. They really went above and beyond to make sure I was taken care of, and their positive attitude made the experience much more enjoyable. It’s clear that they...Read More
Barbara Lowas
Barbara Lowas -Google user
2 weeks ago
Friendly service, welcoming, knowledgeable, however, I had to return and have pictures of the type of cable I needed. But fast and easy exchange.
Tammy LoBue
Tammy LoBue -Google user
5 months ago
I had to return a data cable I had bought at a different Best Buy. I've never had to return anything at Best Buy but it was so easy. Brian at the return desk went out of his way to ensure I got...Read More
k s
k s -Google user
4 months ago
On Feb 14, my husband and I visited Best Buy in Elk Grove because I had problem w/my Samsung Tablet. And I was greeted and helped by Jalil and Justin. I was so impressed on their efforts to figure out the problem....Read More
Billy Owens
Billy Owens -Google user
2 months ago
Always a pleasant experience. I've been shopping here for a very long time. I love my tech!
Daniel Hensel
Daniel Hensel -Google user
3 months ago
Had and issue with a new TV I bought online. These guys took great care of me and got me a replacement and out the door . Wonderfully experience! Thanks
yvonne Vaughn
yvonne Vaughn -Google user
5 months ago
Bought two gps cube pro from bests buy from best buy yall gps device is exactly what is says it is it shows the streets you can follow the car see the tines it's has a live botron that update when the car is moving...Read More
NATASHA HENRY
NATASHA HENRY -Google user
5 months ago
Amazing service from Mr. Mahan & Nate with my phone! Trying hard to reconnect with both gentleman to show my appreciation. I received excellent customer service from both guys !
kat K
kat K -Google user
a month ago
This place has everything you could imagine in technology and more. Customer service is outstanding!
Amanda Williams
Amanda Williams -Google user
3 months ago
They had exactly what I was looking for. It is very difficult to find. I got in and out in under 10 minutes, and the cashier was very kind and helpful.
Roger Willis
Roger Willis -Google user
a month ago
Great. Service was fast and friendly. Thank you Best Buy.
DavidC EG
DavidC EG -Google user
Edited 3 weeks ago
It's Best buy in the pickup experience was pretty good. On this case I bought some tile tags and I'll let you know in a different review how the life 360 turns out. So far though the nag screen that keeps coming up saying don't...Read More
Kerstien M
Kerstien M -Google user
2 months ago
Clean environment friendly staff they took care of what I needed simple and clear communication
Jen Senlio
Jen Senlio -Google user
6 months ago
Had a great interaction in the appliance section of this store. The clerk and manager were so helpful in finding something on sale.
Huy Ho
Huy Ho -Google user
8 months ago
My favorite store. Very helpful and respectful workers. I've been going here ever since I could remember. I get all of my electronics here. The price match is also very useful

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments