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About

Best Buy is a leading electronics store in Concord, NC. As an established appliance store, computer store, and home theater store, we offer a wide range of high-quality electronic products and services. Our knowledgeable and friendly staff are always ready to assist you in finding the perfect products to meet your needs. At Best Buy, we understand the importance of staying up to date with the latest technology. That's why we stock a vast selection of the newest electronic gadgets, including smartphones, laptops, tablets, and smart home devices. Whether you're a tech enthusiast or a casual user, we have something for everyone. As a reputable music store, we carry a vast assortment of audio equipment, including headphones, speakers, and music players. Our extensive collection covers various genres and formats, ensuring you can find the music you love in the format you prefer. Video game enthusiasts will also find a haven at Best Buy. Our dedicated video game store section offers a wide range of gaming consoles, accessories, and the latest game releases. Whether you're into action, adventure, sports, or strategy games, we have something to keep you entertained. For movie lovers, our video store is stocked with the latest blockbusters, classic films, and TV series. We offer a diverse selection of DVDs and Blu-rays, ensuring you can find your favorite movies to enjoy at home. Visit Best Buy today to experience our exceptional customer service and explore our extensive range of electronic products. We strive to provide a seamless shopping experience, helping you find the perfect products to enhance your lifestyle.

Best Buy Review Summary

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(4066 Reviews)
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David Blumberg
David Blumberg -Google user
a year ago
Concord Mills Best Buy is a fairly small size Best Buy, but it has many items still in it. Several shelves were empty, but that varies of course depending on the supplier which they have no control over. Staff was friendly and helpful. Excellent TV section...Read More
Ryu Fan
Ryu Fan -Google user
a week ago
Scott and his employee Oscar - at the audio bay were kind enough to help me set up and install my audio system in my car. They did an amazing job and absolutely ecstatic with the new speaker/subwoofer they put on his car. They offered...Read More
Christopher Gregory
Christopher Gregory -Google user
a month ago
I walked around the store for 20 minutes, I did not have a single employee even look in my direction or offer to help me. The store was practically dead with traffic. This wouldn't have necessary been a deal breaker if the selling shelves weren't empty...Read More
suman chinni
suman chinni -Google user
a month ago
Customer service is not that great at return or exchange service. It happened for me 2 times( one while i am asking for exchange google nest and second one is apple pencil) both are eligible for return or exchange but still they rejected to accept...Read More
Md Hassan
Md Hassan -Google user
a month ago
I attempted to return my Meta Quest 3 headset. During the return process, the staff noted that the serial number on the headset didn’t match the one on the box and, as a result, refused to process the return. I was taken aback, as I...Read More
Elizabeth Law-Wallace
Elizabeth Law-Wallace -Google user
3 months ago
Came in one day, not too long ago with a "sick" laptop and Mr Benjamin knew exactly how to make her and this Baby Boomer feel a lot better on no time! It was not only what he did but the professional and...Read More
Rebecca Morgan
Rebecca Morgan -Google user
4 months ago
Tonight was the first time I've ever shopped in Best Buy and had an employee approach me and offer to help. Not only 1 but several employees asked if I needed help. Very friendly attitude also. This was very refreshing to experience because in the past...Read More
Brad Evick
Brad Evick -Google user
a month ago
Customer service has got to be the worst ever, can’t get any help or an answer from store I call, instead get directed every time I call to some idiot in India that can’t speak a single word of English. Still haven’t received my...Read More
Silas Brindle
Silas Brindle -Google user
2 months ago
Pretty good place. Don’t go when they are busy because them the staff are overwhelmed. Prices are average for an establishment like that. On black Friday this place is a nightmare, and even the parking lots for the other stores are overflowing with people...Read More
Austin Lan
Austin Lan -Google user
a month ago
Went to pick up a game today at this Best Buy and the employee who rung me up was very friendly and we had a quick chat about the game and others that he recommended. Unfortunately I did not get his name but this small...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments