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About

Best Buy is an electronic store in Cedar Hill, TX.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(2310 Reviews)
5
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1
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Vancarlus Tennison
Vancarlus Tennison -Google user
11 months ago
They are cool and a fun place to go. I have a best buy home because I'm an electronic junkie. I'm thankful they have weathered the electronic store storms and is still standing.
Ethan Valdez
Ethan Valdez -Google user
2 weeks ago
Right off the bat, instant welcoming service the minute you walk in the door. Asked them a question and received and well-detailed explanation on where the product is. The staff have awesome humor, impeccable knowledge and EXCEPTIONAL service skills!
Patricia Leal
Patricia Leal -Google user
3 weeks ago
The worst customer service that any Best Buy can have the young lady that was at the front. She was on her cell phone all the time I asked her for help. She didn’t help me the one at the register the same thing I...Read More
Alexus Parker
Alexus Parker -Google user
a month ago
Dakota was extremely helpful on today. I went to compare two brands, LG and Samsung. A lady who he was previously assisting was done with her questions when he moved on to me. The lady also stayed in the same area as us and when...Read More
Breaona Ard
Breaona Ard -Google user
2 months ago
What I don’t like about Best Buy is they sell you this $200 membership and when you try to cancel it for the next year they say you can cancel at anytime and they fake act like their cancellation website is down and then when...Read More
Toby Van Osdell
Toby Van Osdell -Google user
3 months ago
I ordered items on Nov 29th and received half my order. After weeks of being told it will ship or be refunded on December 14th I got a notice it was out for delivery. The next day it said it was delayed. I spoke with...Read More
Gwinnetta Crowell
Gwinnetta Crowell -Google user
a month ago
I am visually impaired and went to Best Buy to purchase Ray Ban Meta Glasses after sending the store a chat on the website that I would be able to try the glasses on and see how they worked. The salesman at the story...Read More
Jade Venhaus
Jade Venhaus -Google user
a month ago
My husband and I had a disappointing experience at this Best Buy location. The manager, David, was extremely rude and seemed more concerned about getting to his lunch break than helping us. We had gifted a pair of AirPods, and unfortunately, they stopped working in...Read More
Lyan Córdova
Lyan Córdova -Google user
a month ago
Excellent service. I wish the customer representatives give you more space to just look the product before approach to you. Sometimes is uncomfortable to deal with all people while you are just watching.
Toni Criner
Toni Criner -Google user
a month ago
Worst store ever. People are rude and not helpful. Lady did not know how to take a Best Buy credit card payment. Refused that it could be done even though I was there last month and was able to make a payment. Awful awful experience....Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments